BorderLes

Privacy Policy for Etsy Store – Borderles
Last Updated: 10-08-2025

This Privacy Policy explains how I (the seller) collect, use, and share information when you purchase an item from my Etsy store, contact me, or otherwise use my services via Etsy.com or its related sites and services.

This policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third-party services you access through Etsy. You can learn more about Etsy’s own Privacy Policy here: https://www.etsy.com/legal/privacy.

1. Information I Collect
To fulfil your order, you must provide certain information (which you authorised Etsy to provide to me), such as:

Your name

Email address

Postal address

Payment information (I never receive your full card details — Etsy handles this securely)

Details of the product you are ordering

You may also choose to provide me with additional personal information if you contact me directly (e.g., for a custom order).

2. Why I Need Your Information and How I Use It
I rely on several legal bases to collect, use, and share your information, including:

To fulfil your order — I use your information to process, ship, and deliver your purchases.

To communicate with you — I may contact you about your order, customer support, or to respond to queries.

For legal obligations — If required to comply with a legal process or tax law.

For business improvement — To improve my store, products, and services.

3. Information Sharing and Disclosure
I share your personal information only when necessary, such as:

Etsy — I share information with Etsy as necessary to provide you with my services and comply with Etsy’s Seller Policy and Terms of Use.

Service Providers — I engage trusted third parties (such as postal/delivery companies) to perform functions and provide services to my shop.

Legal Compliance — I may disclose your information if required by law or in connection with legal claims.

4. Data Retention
I retain your personal information only for as long as necessary to provide you with my services, comply with legal and tax obligations, and resolve disputes.
Typically, I keep your data for 6 years as required by UK tax law.

5. Transfers of Personal Data
I may store and process your information through third-party hosting services in the UK, EU, or other jurisdictions. If I transfer your information outside the UK/EU, I rely on legal mechanisms such as standard contractual clauses to ensure your data is protected.

6. Your Rights
If you reside in the UK, EU, or certain other jurisdictions, you have rights regarding your personal data, including:

Access to the data I hold about you.

Request corrections or deletion of your data.

Object to certain processing of your data.

Request a copy of your personal data in a portable format.

You may contact me at [Your Email] to exercise these rights.
You may also contact Etsy directly to manage or delete information they store.

7. Security
I take reasonable measures to protect your information, including secure storage, encrypted connections (SSL), and limiting access to authorised persons only.