ChunkyDeli

Privacy Policy for Chunky Deli
This Privacy Policy describes how and when we collect, use, and share information when you purchase an item from us, contact us, or otherwise use our services through Etsy.com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that we do not own or control, including Etsy or any third-party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.
1. Information We Collect
To fulfill your order, you must provide us with certain information (which you authorized Etsy to provide to us), such as:
Your name
Email address
Postal address
Payment information
The details of the product that you are ordering
You may also choose to provide us with additional personal information (for a custom order, for example) if you contact us directly.
2. Why We Need Your Information and How We Use It
We rely on a number of legal bases to collect, use, and share your information, including:
Service Provision: As needed to provide our services, such as using your information to fulfill your order, settle disputes, or provide customer support.
Consent: When you have provided your affirmative consent (which you may revoke at any time), such as signing up for our mailing list.
Legal Compliance: If necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law.
Legitimate Interests: As necessary for the purpose of our legitimate interests, provided those interests are not overridden by your rights, such as:
Providing and improving our services.
Compliance with the Etsy Seller Policy and Terms of Use.
3. Information Sharing and Disclosure
Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:
Etsy: We share information with Etsy as necessary to provide you with our services and comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service Providers: We engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies (e.g., USPS, FedEx, UPS). We will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business Transfers: If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with Laws: We may collect, use, retain, and share your information if we have a good-faith belief that it is reasonably necessary to: (a) respond to legal process or government requests; (b) enforce our agreements, terms, and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers or others.
4. Data Retention
We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, resolve disputes, and enforce our agreements. We generally keep your data for the following time period: [e.g., 4 years / 7 years for tax purposes].
5. Transfers of Personal Information Outside the EU
We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If we are deemed to transfer information about you outside of the EU, we rely on legal frameworks like Standard Contractual Clauses or certified services as the legal basis for the transfer.
6. Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information:
Access: You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
Change, Restrict, Delete: You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons), we will generally delete your personal information upon request.
Object: You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain: If you reside in the EU and wish to raise a concern about our use of your information, you have the right to do so with your local data protection authority.
How to Contact Us
For purposes of EU data protection law, Chunky Deli is the data controller of your personal information. If you have any questions or concerns, you may contact us by using the contact form available on our website ChunkyDeli.com.
Alternately, you may mail us at:
Chunky Deli
241 S Lander Street
Seattle, WA 98134