CozyZoneDesignUS

⭐If you request special characters with your text, add additional design notes or have other special color requests your order might experience delays.

If these requests are not addressed prior to placing an order we might cancel the order based on what is requested and if it is possible for us to accept the requests.

⭐Wash with detergent only, no fabric softeners
⭐Wash in cold water
⭐Gentle cycle
⭐Wash separately to avoid lint transfer from other textiles
⭐Tumble dry low and remove promptly
(This product is durable and it can be regularly washed without affecting quality. However, following the care instructions will help your blanket feel brand new and silky-soft for as long as possible.
To keep the fibers soft and silky over time, it is very important to avoid fabric softeners when washing this blanket. Many laundry pods contain softeners, and we recommend not using laundry pods for this item.)

⭐We begin production on orders as soon as they are placed so that we can keep fulfillment times short.

Because of this we are not able to make changes to orders after they have been placed (this includes: Font, Text, Color, Size, Address or Adding/Removing items).

Please double-check your order details prior to placing an order!!!

⭐Each item in the shop is made to order! Because of our quick turnaround times, orders go to production as soon as an order is placed!

Cancellations must be requested within 1 hours of placing the order.

⭐ To expedite the production process, I typically do not provide individual design proofs. However, if you would like to see proof, I am happy to accommodate your request! Please indicate in the personalization box when placing your order: "Provide proof."

⭐ Please note that this may add extra time to your order, as any edits you request could delay production. If I do not receive a response within 24 hours of sending the proof, your order will proceed to production as is.

All gifts are made to order. Currently, gift production is 3-5 business days.
⭐5-8 days for delivery to the US
⭐5-10 days for delivery to Canada
⭐5-10 days for delivery to Australia
⭐5-10 days for delivery to European countries
⭐5-15 days for delivery to other countries
(But occasionally there are delays by COVID-19, hope you can understand)

If you need to return or exchange an item, please get in touch with us within 30 days of receiving your package.

👉 Damaged items - Should your order arrive damaged, kindly take a photo of the product and send it to us. We will remake the item and send it to you at no extra cost.

👉 Incorrect items - If we make an error with your order, we will happily replace the incorrect item at no charge.

👉 Lost packages - If your order is lost during shipping, please contact us. We will coordinate with the delivery provider to resolve the issue. If the package cannot be delivered, we will recreate and resend your order.

Thank you for your understanding and cooperation!