After all, why wear jewellery that doesn't say anything about you when you can wear something that means or represents something to you.
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Announcement
Last updated on Apr 26, 2026
Reviews
4.9
(16343)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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Mollybrennan on Oct 16, 2026
5 out of 5 starsarrived really quickly, seems really high quality with a secure clasp!!
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Alicia on Oct 16, 2026
5 out of 5 starsThe bracelet is perfect and well-crafted. The seller is responsive and extremely helpful. I can’t say enough amazing things about this shop and product. Highly recommend! Great gift.
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Etsy buyer on Oct 14, 2026
5 out of 5 starsExactly as picture! Quick delivery despite being out of country.
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jenny on Oct 13, 2026
5 out of 5 starsI bought this for someone whose mother passed away. I had it engraved with her birthdate and death date. Perfect gift for someone that likes bracelets.
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Christi on Oct 9, 2026
5 out of 5 starsBlown away by the communication, quality, and turn around. Delivery from ordering was incredibly fast and I really appreciate that. We picked up Buddys ashes this week and being able to gift my husband a small token of his beloved soul cat means everything. Stunning quality. I am extremely pleased, thank you so much.
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Stacey on Oct 8, 2026
5 out of 5 starsAbsolutely over the moon with my purchase. The whole process from start to finish has been a joy. The necklace is beautifully crafted and well made. From ordering to making/personalising, to dispatch and delivery… the whole process took 48hrs!! 🤩 The seller Susannah even communicated that they had received my personalisation/photo all okay and if there were any issues then she’d be in touch. I paid extra for gift wrapping and it arrived beautifully wrapped. The necklace itself, by far exceeded my expectations. Will hopefully be shopping again in the near future. -Thank you so much. 💛 Please support this lovely small business!
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Kelly on Oct 16, 2026
5 out of 5 starsMY HUSBAND LOVES HIS BRACELET SO I HAD TO ORDER ANOTHER ONE! GREAT QUALITY AND GREAT PRICE!
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About CustomChic801
Sales
109,285
On Etsy since 2014
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our lovely unit inside spinners mill, leigh. -
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Shop members
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Ian Jackson
Owner
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Susannah Jackson
Owner
I am both Dutch & Kiwi, living in the UK with my husband and our son Charlie. Owner of Custom Chic, CCJewellerySupplies and little peanut nursery art.
Shop policies
Last updated on Oct 18, 2022
Shipping
See item details for estimated arrival times.
Customs and import taxes
For US deliveries, Etsy policy requires that import duties and fees are included in the checkout price. Non-US buyers may need to pay these fees upon delivery. You can message me to confirm how these fees will be paid for your order. I'm not responsible for any customs-related delays.
Payment options
Secure options
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.
Returns & exchanges
See item details for return and exchange eligibility.
Cancellations
Cancellations: accepted
Request a cancellation: within 12 hours of purchase
Privacy policy
More information
Last updated on
Sep 9, 2026
Frequently asked questions
Care instructions
Store all jewellery in a clean, dry place away from direct sun exposure and other atmospheric elements.
Do not store jewellery next to radiators, windowsills or in rooms with excess condensation, such as bathrooms or wet rooms. Damp and hot conditions can cause precious metals to discolour, tarnish and erode as well as damage gemstones.
Skin and hair products such as body lotions, perfumes and creams can react adversely with jewellery causing precious metals to tarnish and/or erode.
It is advisable to apply any cosmetic products in advance of putting on jewellery. Jewellery should not be worn in the shower or bath, or when bathing in a hot tub, pool or in the sea.
International Orders, Where is my order?
Orders going to the US
Are sent with international tracked DDP as standard, estimate delivery 1 week. Duties are included in the postal charges, nothing payable at delivery.
Orders going to Europe are shipped with Royal mail International Priority (not tracked as standard, a upgrade to tracked can be purchased at checkout)
and will be delivered in 1 to 2 weeks, but can take longer in rare occasions up to 20 working days.
Orders going to the US & Canada and the rest of the world are shipped with Royal mail International Priority (not tracked as standard, a upgrade to tracked can be purchased at checkout)
and will be delivered in 1 to 2 weeks, but can take longer in rare occasions up to 30 working days.
Is your jewellery suitable for Children?
We advice against having jewellery on Children under the age of 3 due to the small parts used to make the jewellery that may become dislodged.
Older children should be fine wearing our jewellery, however please unsure to remove at night time and when not supervised.
Lost in the post - added information
Please note in the rare occasion a item does not arrive in the time set for your region max (delivery times are: 10 working days UK, 20 working days Europe, 30 working days USA and the rest of the world)
we will always offer a replacement if available or a refund. We will never leave you without a item or money.
Questions about your order?
Please contact us through Etsy messenger or our website custom-chic.co.uk. Please do not email the email address registered with Etsy, this is not monitored.
Gift wrapping and packaging
We offer gift wrapping on our Jewellery items only, the gift wrapping fee covers 1 item. If you would like more items gift wrapped please get in touch.
USA Duties
All USA orders are sent with a tracked delivery which will be delivered with USPS. All import duties are included in the postal fee and no further fees are payable at point of delivery.
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