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Reviews
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Shelley on Oct 2, 2026
4 out of 5 starsLove the necklace. Just one thing. The 14k gold is a bit on the darker/orange side. It’s more orange-y than I would like. And the quality is “ok”. It’s super light weight, and I didn’t know it was an adjustable chain. I don’t like it dangling in the back. If I order a 14” chain, that is what I want. Not an adjustable one. Ok product. Not impressed though
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Etsy buyer on Sep 23, 2026
5 out of 5 starsVery responsive, great quality, would buy from this seller again!
Kadri responded on Sep 23, 2026
Thank you so much for your order and for sharing your amazing feedback with us! ❤️
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Etsy buyer on Aug 29, 2026
5 out of 5 starsnice bracelet
Kadri responded on Aug 30, 2026
Thank you so much for your order and for sharing your amazing feedback with us! ❤️
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Michele on Oct 10, 2026
5 out of 5 starsI returned the item because it wasn’t quite what I expected, HOWEVER, Kadri, the shop owner was the kindest most helpful person ever in assisting me in the returns process I highly recommend this shop for your heeelry purchases. While it wasn’t what I was looking for, ultimately the piece itself was lovely and well made, the shopping was lightening fast and the customer service was the best I’ve ever encountered.
Kadri responded on Oct 10, 2026
Thank you so much for your order and for sharing your amazing feedback with us! ❤️
About CustomGoldFlower
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
More information
Frequently asked questions
Custom and personalized orders
Custom and personalized orders are NON REFUNDABLE
Because these products are produced specifically for you.
All CustomGoldFlower styles are carefully handmade in our Studio.
Since each piece is made-to-order, we ask that you allow 2-6 business days (excluding weekends) before we ship your order.
If you need to meet a certain deadline or need expedited shipping, I may be able to accommodate your request. Please send us a convo.
Gift wrapping and packaging
All of our items are brand new and are shipped with a gift box.
Material
All of our items are created with high quality 925k sterling silver
Lost Packages
Please contact us immediately if you believe that your package was lost in transit.
For domestic orders: if your order is marked as “delivered” and you have not received your package, we can remake your order with payment of a replacement fee.
Please note that some packages may require signature confirmation, so please contact your postal service to ensure that they are not holding the package.