CustomUrJewelry

New York, United States

1.8k
Sales
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 4.9 (415)
8 years
on Etsy
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 4.9 (415)
1.8k
sales
8 years
on Etsy
1.8k
Sales
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 4.9 (415)
8 years
on Etsy
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 4.9 (415)
1.8k
sales
8 years
on Etsy
1791 Sales

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Announcement

Last updated on Nov 8, 2025
Justin

Contact shop owner

Justin

Reviews

4.9 (415)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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About CustomUrJewelry

Radiate Your Story. Custom Jewelry, Uniquely Yours.

Sales 1,791
On Etsy since 2018

Radiate Your Story. Custom Jewelry, Uniquely Yours.

Embrace life and feel good about love

Shop policies

Last updated on Sep 2, 2026

Shipping

See item details for estimated arrival times.

Customs and import taxes

For US deliveries, Etsy policy requires that import duties and fees are included in the checkout price. Non-US buyers may need to pay these fees upon delivery. You can message me to confirm how these fees will be paid for your order. I'm not responsible for any customs-related delays.

Payment options

Secure options
Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 2 days of purchase

Privacy policy

More information

Last updated on Sep 3, 2026

Frequently asked questions

Custom and personalized orders

We provide customized services, you can tell us your ideas, or provide pictures, we will make the finished product for you, if there is a demand for customization, please contact us, we will give you a quote.

Sizing details

You can inform us in advance to adjust the size, we will adjust the size of the ring in the process of making it.
If you have received the goods, but didn't tell us in advance, then we suggest you adjust the size in the local jewelry store, if the local store can't adjust, please contact us and send it back.
We will help you adjust in a reasonable price.If it is our own problem that gives you the wrong size, we will help you adjust it for free.

Care instructions

Jewelry is delicate piece of commodity, therefore, you should treat it as best as you can. Avoid getting your ring wet or wear it in the shower or pool or while doing strenuous activities.
Also, avoid contacting your jewelry with lotion, perfume, or oil. Most damages comes from being careless with you jewelry, therefore, you must be cautious while wearing it. 

Engraving service

We provide lettering service, the lettering fee is $2, please leave a message in the order for lettering content, usually 7US can carve 12 characters, the smaller the size, the smaller the characters.

Matters needing attention:

Photos DO NOT REPRESENT the size of stone as images are zoomed so that details can be visible. 

Please read the DESCRIPTION that states the size of each stone. 

Also, photos that are taken on our model may appear bigger or smaller on you, therefore it is imperative to read the description that we have provided.

Shipping

All of our jewelry is made to order and will take approximately 2-4 weeks (depending on complexity) to be completed. The product will be finished in about 2-4 weeks;

I will do my best to complete and ship your jewelry as soon as possible.

Order Cancellation Policy

I support you in canceling your order, but you need to follow these rules
1. No charge for orders canceled within 48 hours
2. Orders canceled after 48 hours will be charged 20% for orders of $500 or more. Orders less than $500 will be charged $50.

Order Return & Exchange Policy

1. Free returns and exchanges within 30 days.
2. If there is any quality problem, we will support full refund or exchange.
3. If there is no quality problem, the buyer is responsible for the shipping cost of return and exchange
4. If the returned item is not returned in its original condition, the buyer is responsible for any loss of value, and all items must be unworn and in original condition

Non-returnable Policy:
1.Full eternity band
2.Ring with engravings
3.Request exceeding the return period
4.Custom jewelry
5.Already exchanged once, no second exchange supported if there is no quality issue
6.Ready-to-ship item
7.Product wear and tear, damage, change, or not in its original state

Principles Of Installment Payment Fee

1. For orders under $1000, the first installment is a fixed amount of $100.

2. For orders greater than or equal to $1,000, the first installment is charged at 20% of the total cost of the order.

3.Note: This installment is not refundable or replaceable after 48 hours.

Principles Of Installment Jewelry Storage:
1.Only support metal materials: gold products do order installments;
2.Items will not be shipped until the final installment payment is paid in full;
3.The minimum amount for each payment is $100;
4.We will store your layaway items for 6 months;
5.Support Etsy's KKlarna as an installment payment method for orders;
6.Please contact us for more details and other questions.

What is CustomUrJewelry’s Warranty Policy?

Our jewelry is backed by a lifetime warranty against material and workmanship defects. Should any issue arise, you may return the item for evaluation.

For the first year from purchase, we cover all repair and replacement costs. Thereafter, we provide ongoing support with repairs and replacements offered at a small fee.