This Privacy Policy explains how and why I collect, utilize, and share your personal information when you purchase a product from Download Mill ([www.etsy.com/shop/DownloadMill](https://www.etsy.com/shop/DownloadMill)), communicate with me, or utilize my services through Etsy.com and its affiliated platforms.
By making a purchase or interacting with Download Mill, you acknowledge that you have read, comprehended, and agreed to the conditions outlined in this Privacy Policy. If you do not consent to these terms, please discontinue your use of Download Mill immediately.
I reserve the right to modify this Privacy Policy periodically. Should any changes occur, I will inform you by updating the revision date at the top of this document.
Please note that this policy does not cover the practices of external entities that I do not own or manage, which includes Etsy and any third-party apps or services accessed via Etsy or Download Mill. For details regarding how Etsy handles your data, please consult the official Etsy Privacy Policy. Furthermore, while I will make every reasonable attempt to notify you when your data interacts with third parties, it is ultimately your responsibility to review and consent to the privacy policies of those external services.
### **Data Collection**
To successfully process and ship your order, you are required to provide certain details (which you have authorized Etsy to share with me). This typically includes your full name, email address, physical mailing address, payment details, and the specific items you are purchasing. You may also voluntarily provide additional personal information if you choose to reach out to me directly with a custom request or inquiry.
### **How and Why I Use Your Information**
I rely on a number of legal bases to gather, use, and share your data, including:
* **Service Delivery:** As required to operate my business, such as processing your transactions, resolving customer disputes, or providing assistance.
* **Explicit Consent:** When you have clearly opted-in (e.g., subscribing to a newsletter or mailing list), which you reserve the right to withdraw at any time.
* **Legal Compliance:** When necessary to comply with legal mandates or court orders, such as keeping transaction records for tax reporting purposes.
* **Legitimate Business Interests:** To improve my shop and services, provided these interests do not infringe upon your fundamental rights. This includes ensuring I remain fully compliant with the Etsy Seller Policy and Terms of Use.
### **Information Sharing and Disclosure**
Safeguarding your privacy is a core principle of my business. Therefore, I only share your personal data under very specific, restricted conditions:
* **Etsy:** I share your information with Etsy to effectively deliver my services and to ensure I meet the requirements set forth in both the Etsy Seller Policy and Terms of Use.
* **Service Providers:** I partner with trusted external providers to support my shop's operations (such as shipping carriers or fulfillment partners). Your data is shared with these third parties strictly to the degree needed to perform their designated tasks.
* **Business Transfers:** Should Download Mill be sold or merged with another entity, your data may be transferred as part of that agreement, but strictly within the bounds of applicable law.
* **Legal Obligations:** I may access, retain, or disclose your information if I sincerely believe it is required to: (a) comply with government or legal requests; (b) fulfill contractual legal duties; (c) detect, investigate, and mitigate fraud, technical issues, or security threats; or (d) safeguard the rights, physical safety, and property of my customers or the public.
### **Data Retention**
Your personal information is kept only for the duration necessary to deliver my services and fulfill the purposes outlined in this policy. Additionally, I may need to retain this data to meet legal and regulatory requirements, settle conflicts, and uphold agreements. Typically, I retain customer data for a period of five (5) years.
### **International Data Transfers**
Your information may be processed and stored using third-party hosting platforms located in the United States or other regions. Consequently, your personal data could be transferred to jurisdictions with different surveillance and data protection frameworks than your home country. If transferring your data outside the European Union is necessary, I rely on recognized legal frameworks, such as Privacy Shield/Data Privacy Framework certifications (e.g., via Google Cloud), to ensure compliance.
### **Your Privacy Rights**
Residents of specific regions, including the European Union, are granted distinct rights concerning their personal data. While some rights are universal, others apply only under certain conditions:
* **Access:** You are entitled to request and receive a copy of the personal data I maintain about you by contacting me directly.
* **Modification and Deletion:** You have the right to alter, limit the use of, or erase your personal information. Unless there are overriding exceptional circumstances (such as legal data retention mandates), I will honor requests to delete your data.
* **Objection:** You may object to (a) the processing of your data based on my legitimate business interests, or (b) receiving promotional communications. Upon objection, I will erase your data unless there are overriding legal or legitimate reasons to maintain it.
* **Complaints:** If you are an EU resident and have concerns regarding how your data is handled (without limiting any other rights you may have), you maintain the right to lodge a complaint with your local data protection authority.
### **Contact Information**
For any questions or concerns regarding your privacy, you can reach me at: **Thedownloadmill@gmail.com** *(Note: Please update this email address if you use a different one for your shop)*.
