FidoCreative

As each item is hand crafted to order I only accept returns or exchanges if the item is not as described or fit for purpose, if there is an issue please contact me right away so I can arrange collection and assess.

Please take the time to measure and select the correct size as I handcraft each item to order therefor may not be able to re-sell if you need to return.

If your tail was wagging too hard over the beautiful designs and you just got a bit too excited that you ordered the wrong size please contact me within 14 days. If you can arrange the return I will be happy to adjust or exchange to the correct size if you can provide the correct measurements.

I charge $15AUD per item for an adjustment + $15 Post for international customers.

A martingale is a type of dog collar that provides more control over the animal without the choking effect of a slip collar.

The martingale dog collar was designed for sighthounds because their necks are larger than their heads and they can often slip out of buckle collars. These collars have gained popularity among owners of other breeds in the recent past with many trainers now recommending them instead of choke chains or buckle collars.

A martingale collar is made with two loops. The larger loop is slipped onto the dog's neck and a lead is then clipped to the smaller loop. When the dog tries to pull, the tension on the lead pulls the small loop taut, which makes the large loop smaller and tighter on the neck.

My Etsy store shows more martingale collars however I can make any of the styles you see with a quick release metal or plastic buckle instead of the martingale style, Just add a comment when you check out if you would prefer this option.

I also offer buckle upgrades on martingale collars at an additional cost if you prefer. Some customers opt for the upgrade if their dogs have larger heads, long hair or if they have trouble adjusting the size of the collar when putting on and taking off.

Don't worry I have you covered. Duties and taxes are included in the shipping price to ensure a fast and smooth customs process.

What’s so special about solid brass?
Solid brass is strong, beautiful, and naturally resistant to rust and corrosion. Unlike plated hardware, it won’t chip, fade, or flake—just gets better with age!

Is it worth the upgrade?
Absolutely. If your hound wears their collar daily, or you walk in all kinds of weather, solid brass is a long-lasting, low-maintenance choice that adds a touch of luxe.

Does brass suit all collar styles?
Yes! It pairs especially well with classic designs like black, tan, or floral prints—but honestly, it looks stunning with everything.

Will it tarnish over time?
Brass may naturally patina with use (a soft, aged glow), but it can easily be polished back to a bright gold shine if you prefer it looking brand new.