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Announcement
Last updated on Feb 24, 2025
Reviews
4.9
(24350)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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Heidi on Oct 15, 2026
5 out of 5 starsThe picture of our house is beautiful on the ornament, better than I expected. Excellent work!!
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Katie on Oct 14, 2026
5 out of 5 starsThe customer service and ordering experience were wonderful! The ornament arrived on time and looked beautiful. Great gift!
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Johanna on Oct 5, 2026
5 out of 5 starsThis was even better than I expected! It’s gorgeous. Well-crafted. I can’t wait to give this as a gift.
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Etsy buyer on Oct 15, 2026
5 out of 5 starsCame as described! Long enough string to adjust to our liking.
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About FilesforMakersCo
Sales
127,895
On Etsy since 2013
Shop policies
Last updated on Feb 1, 2022
Shipping
See item details for estimated arrival times.
Customs and import taxes
For US deliveries, Etsy policy requires that import duties and fees are included in the checkout price. Non-US buyers may need to pay these fees upon delivery. You can message me to confirm how these fees will be paid for your order. I'm not responsible for any customs-related delays.
Digital downloads
Instant downloads
Your files will be available to download once payment is confirmed. Here's how.
Made-to-order downloads
I’ll create your items after purchase and you’ll receive an email when the files are ready to download. The time I need to complete these items can vary. Contact me if you have questions.
Payment options
Secure options
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.
Returns & exchanges
See item details for return and exchange eligibility.
Cancellations
Cancellations: accepted
Request a cancellation: within 6 hours of purchase
More information
Last updated on
Dec 17, 2025
Frequently asked questions
Can I choose a different font? Are proofs available for personalized items?
Please see the photos to find out if there are additional font options.
If you would prefer a design preview, you can purchase a proof here: https://www.etsy.com/listing/845983144/design-proof
When will my order ship?
In the top right of Etsy, click on 'Purchases' and then 'View Receipt' for estimated shipping dates. Shipping details may also be available on the Etsy order confirmation e-mail.
What are your business hours?
Monday - Friday
8am - 4pm
We’re closed on major holidays and weekends. Please allow 1-2 business days for a response to your message. Response times may be slower during the holidays due to a high message volume.
How do I upgrade my shipping?
Rush and expedited shipping options are available during checkout. If you have a specific need-by date, please reach out first to make sure your order can be shipped in time.
I purchased something requiring a photo or handwriting sample. How do I provide it?
Please send us the photo through Etsy messages.
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