FromtheHeartStudioUK

Windermere, United Kingdom

8.6k
Sales
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 5.0 (1.3k)
3 years
on Etsy
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 5.0 (1.3k)
8.6k
sales
3 years
on Etsy
8.6k
Sales
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 5.0 (1.3k)
3 years
on Etsy
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 5.0 (1.3k)
8.6k
sales
3 years
on Etsy
8585 Sales

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Announcement

Last updated on Dec 2, 2024
Stephany

Contact shop owner

Stephany

Reviews

5.0 (1252)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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About FromtheHeartStudioUK

The Home of Keepsake Poetry Prints, Cards and Gifts

Sales 8,585
On Etsy since 2023

The Home of Keepsake Poetry Prints, Cards and Gifts

The Gift of Words..

Shop members

  • shop-member-photo
    Stephany

    Owner

  • shop-member-photo
    Dawn

    Assistant

Shop policies

Last updated on Mar 26, 2026

Shipping

See item details for estimated arrival times.

Customs and import taxes

For US deliveries, Etsy policy requires that import duties and fees are included in the checkout price. Non-US buyers may need to pay these fees upon delivery. You can message me to confirm how these fees will be paid for your order. I'm not responsible for any customs-related delays.

Payment options

Secure options
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Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

Privacy policy

More information

Last updated on Mar 2, 2026

Frequently asked questions

Current Processing Time

At the moment, my current processing time is between 1 and 3 working days. This is how long it takes me to create your items and get them to the post office where Royal Mail take over. This can be subject to change, especially during busy periods such as Christmas etc.

Delivery Time

I post the majority of my items 2nd class as I like to keep your delivery charges as low as possible. This service can take up to 10 working days, however, so if you are on a deadline or would like your item sooner then I highly recommend upgrading at checkout.

Delivery Upgrades

My standard post is 2nd class, however, I also offer the following upgrades: 1st class, 48 tracked, 24 tracked and special delivery. If you are on a deadline, I highly recommend the 24 tracked or special delivery option. Please note: For app users or mobile users, the upgrade may only available once you have put your payment choice in and continued to the the final review order page.

Where's my order?

ETSY gives you an estimated time of delivery when you order, but please note this is an ESTIMATE. This date can be a little longer or shorter depending on how quickly Royal Mail are delivering, which can be a bit slower during busy periods such as Christmas, Bank Holidays, Black Friday etc...

If you have chosen to upgrade to a trackable service, you will be able to track your order. If you have chosen standard or 1st class, then I am sorry but I cannot track it.

If your order has not arrived 5 days after your estimated time, please contact me and I will do my best to help. All I ask is that you are respectful. I understand it is super frustrating but please understand any delays or losses are down to Royal Mail and not myself x

Does your cards come with a envelope?

Yes, all my cards come with a card and a rustic envelope for you to use. It is then posted in a separate, hard backed, envelope.

Do you offer framed prints?

Yes, I do! I am currently in the process of updating my listings to include frames, which are available for the 8x10" print size.

All my frames are 12 x 10" in size. They have a white mount, premium acrylic glazing for safety during shipping, and can be hung or stand. They are handmade in the UK, made from wood, and come in a choice of black, natural white or a premium solid oak. They will also come gift wrapped for you.

I still offer print only option if you wish to purchase a frame yourself. Frames are widely available in a number of shops including The Range, Next, B&M, etc...

Do you send a proof of my print before you send?

I do not send proofs before dispatch, as preparing them can be very time-consuming, so please ensure all information and personalisation details you provide are correct. If seeing a proof is essential for you, please contact me immediately after placing your order so we can arrange this before production begins.