HandmadeByTN is taking a short break
Reviews
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Donley, on Sep 10, 2026
5 out of 5 starsIf was a little delayed but got everything squared away. It was worth the wait. I got purple glitter and it is beautiful
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Uma on Sep 5, 2026
5 out of 5 starsI loved the case great quality and prompt service absolutely beautiful!
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Jennifer on Aug 12, 2026
4 out of 5 starsWell took awhile to get it but so worth it! I love it and came out so pretty! Much more than I expected actually. Just so pleased to have it on my Mac now. She did a fantastic job!🩷
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Amy on Jul 29, 2026
5 out of 5 starsSeller kept me updated on delivery. comfortable to hold, very pretty! would order again.
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Andie on Jul 28, 2026
5 out of 5 starsWowwwwwwwww my phone case is 100percent fire and I love it! Incredible sparkles and so eye catching. Thank you so much! Completely recommend seller!
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About HandmadeByTN
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Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
More information
Frequently asked questions
What is emCase
♛ emCase:
♔ By upgrading to emCase, your phone case will have premium quality + durability + more protection.
Processing Time
+ The time I need to prepare an order for shipping varies. For details, see individual items.
+ If needed sooner, please upgrade your order to Priority/Express Mail, and we will do our best to accommodate.
+ Items are final sale because its custom handmade to order
+ By purchasing our items, you agree to our shop policies: www.etsy.com/shop/handmadebytn/policy
Shipping Policy
♛ Domestic (U.S addresses):
We offer standard shipping via USPS First Class Mail (3-5 business days) as well as USPS Priority Mail (2-3 business days) and USPS Express Mail (1-2 Days).
These transit times are typical but not guaranteed by USPS.
♛ International:
USPS international First Class (7 days and up to 5 weeks). Again, these transit times are typical but not guaranteed by USPS.
+ For lost parcels you must wait 45 days for International and APO/FPO shipments before filing the claim.
+ We are not responsible for lost or stolen packages that have been marked as “delivered” by USPS or items not received due to incorrect shipping address entered.
Return/ Exchange
+ Our items are handmade to order, thus all sales are final.
+ To avoid unnecessary returns/exchange, we recommend that you ensure your item and shipping address are correct when placing an order. We will not be held responsible for incorrect shipping address, order incorrectly selected or orders not properly completed.
+ If a mistake made on your end (such as wrong device, wrong color, etc), or if you would like to exchange to another color, please re-order the item and return the other item back to our office. Please contact us
+ If a mistake is made on our end, or if you are dissatisfied for any reasons, please contact us prior to leaving feedback. We will work hard to ensure that every client is happy with their purchase!
Exchange
+ If a mistake made on your end (such as wrong device, wrong color, etc), or if you would like to exchange to another color, please re-order the item and return the other one back to our office. Please contact us for returning address.
+ Refund will be processed when the item is delivered back in original condition. Addition, shipping and handling fees is not refundable ($5)
Lost Package/ Not receive the item/ Item is damaged
+ We are not responsible for lost packages that have been marked as “delivered” by USPS or items not received due to incorrect shipping address. Please contact your local postal carrier in the event that your item is not deliver. We have no control or any details other than the tracking number once it is mailed.
+ If your item is damaged, please contact us with as many photos as you can.
+ For lost parcels, you must wait 45 days for International shipments before filing the claim
+ In order to get full refund for lost parcels, buyers will need to participate with us to ensure all forms and questions are completed on time by shipping company.
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