HemStudioCo

Abergavenny, United Kingdom

187.8k
Sales
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 4.8 (24.2k)
11 years
on Etsy
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 4.8 (24.2k)
187.8k
sales
11 years
on Etsy
187.8k
Sales
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 4.8 (24.2k)
11 years
on Etsy
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 4.8 (24.2k)
187.8k
sales
11 years
on Etsy
187761 Sales

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Announcement

Last updated on Jan 29, 2024
Anthony and Bethan Hemingway

Contact shop owner

Anthony and Bethan Hemingway

Reviews

4.8 (24171)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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About HemStudioCo

Planners, Prints & Personalised Gifts for all occasions

Sales 187,761
On Etsy since 2015

Planners, Prints & Personalised Gifts for all occasions

Shop members

  • shop-member-photo
    Anthony & Bethan Hemingway

    Owner

  • shop-member-photo
    Sandra

    Maker

Shop policies

Last updated on Dec 20, 2021

Shipping

See item details for estimated arrival times.

Customs and import taxes

For US deliveries, Etsy policy requires that import duties and fees are included in the checkout price. Non-US buyers may need to pay these fees upon delivery. You can message me to confirm how these fees will be paid for your order. I'm not responsible for any customs-related delays.

Digital downloads

Instant downloads
Your files will be available to download once payment is confirmed. Here's how.
Made-to-order downloads
I’ll create your items after purchase and you’ll receive an email when the files are ready to download. The time I need to complete these items can vary. Contact me if you have questions.

Payment options

Secure options
Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

More information

Last updated on Aug 26, 2026

Frequently asked questions

How do I add my personalisation and custom options?

Please select all required options within the listing before adding your item to your basket.

Click ‘Add personalisation’ to view the options available for that particular item, such as personalised text, colours, dates or other custom details.

Please check all selections and spelling carefully before placing your order, as we make your item using the information submitted with your order.

Can I change or cancel my order after purchasing?

We begin making orders promptly and therefore cannot guarantee that changes or cancellations can be made once an order has been placed.

This includes changes to custom options and/or personalisation.

If you need something different from the options shown, please contact us before purchasing so we can help.

Do you supply proofs?

Proofs are not provided as standard.

They may be supplied for bespoke orders or where this has been agreed with us prior to purchase.

Please check all options and personalised details carefully before ordering, as your item will be made using the information submitted with your order.

Can I request a bespoke design or something different?

Absolutely! We create our products in our studio and can often accommodate bespoke requests, including custom designs, sizes or other changes.

Please contact us before placing your order to discuss what you would like and we’ll let you know what’s possible.

Can I return my order?

Non-personalised items may be returned in accordance with our returns policy.

Items that have been personalised or made to a customer-specific specification may not be eligible for return or cancellation.

How long will it take to receive my order?

Processing times vary by product and are shown within each listing.

Your estimated delivery date is displayed by Etsy at checkout and includes our processing time plus the estimated delivery time for your selected shipping service.

Please remember that delivery dates are estimates and delays with postal services or customs are outside our control.

Do you offer faster shipping?

Yes. Where available, faster tracked shipping options can be selected at checkout.

Please note that shipping times begin after dispatch and do not reduce the processing time required to make your order.

What shipping services do you use?

UK orders are sent using Royal Mail Tracked services:
Free standard shipping - Royal Mail Tracked 48 (a 2-3 day service)
Tracked 24 - Royal Mail Tracked 24

International services vary depending on the destination and options available at checkout.

For some destinations we use Royal Mail DDP (Delivered Duties Paid) services, where applicable duties and taxes are paid in advance.

If you’d like to know whether DDP is available for your particular delivery address, please contact us before ordering and we’ll be happy to check.

Where are you based?

We are a small family business based in Wales, UK, where our products are made and personalised in our studio.

Seller details