This Privacy Policy offers information on how High Peaks Studios LLC collects, use and share information when you purchase an item from High Peaks Studios, contact me or use our services through WWW.Etsy.Com or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. To view Etsy's Privacy Policies you can learn more about its privacy practices by referencing the Etsy Privacy Policy found under You>Settings> Legal.
INFORMATION HIGH PEAKS STUDIOS LLC COLLECTS:
High Peaks Studios LLC collects certain information you must provide for us to process and complete your order. (You authorized Etsy to provide to us). Information collected includes; your name, email address, postal address, payment information, and the details you provide us for the product you have ordered. If you contact us directly you may also provide us with additional information for your custom order, if you contacted us directly.
WHY HIGH PEAKS STUDIOS LLC NEEDS YOUR INFORMATION AND HOW WE USE IT
High Peaks Studios LLC relies on a number of legal bases to collect, use, and share your information, including:
• As needed to provide our services, to process and complete your order, to settle disputes, or to provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
• if necessary for High Peaks Studios LLC to comply with any legal obligation, court order or connection with a legal claim, such as retaining information about purchases required by tax law; and
• as necessary for the purpose of High Peaks Studios LLC legitimate interest, If those legitimate interests are not overridden by your rights or interests, such as 1.) providing and improving High Peaks Studios services. We use your information in our legitimate interest to improve our services requested. 2.) High Peaks Studios LLC uses your information in compliance with the Etsy Seller Policy and Terms of Use. We use your information as necessary to comply with our obligations as and Etsy seller under the Etsy Seller Policy and Terms of Use.
HIGH PEAKS STUDIOS LLC INFORMATION SHARING AND DISCLOSURE:
As a customer your information is important to our business. We share your information for very limited reasons and in limited circumstances, as follows:
• ETSY. It is necessary High Peaks Studios LLC share information and comply under our obligations to both the Etsy Seller Policy and Etsy Terms of Use.
• Business Transfers. If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law.
• Compliance with laws. High Peaks Studios LLC may/will collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.
HIGH PEAKS STUDIOS LLC DATA RETENTION:
High Peaks Studios retains your personal information only for as long as necessary to provide our services and as described in our Privacy Policy. However, we may also be required to retain your information to comply with any legal and regulatory obligation, to resolve disputes and to enforce our agreements. High Peaks Studios LLC will keep your data for the following time period: 5 years.
HANDLING, TRANSFERS OF PERSONAL INFORMATION OUTSIDE THE EU
High Peaks Studios LLC may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction.
YOUR RIGHTS:
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
Access. You may have the right to access and receive a copy of the personal information High Peaks Studios LLC holds about you by contacting us directly using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request.
Object. You can object to:
(i) our processing of some of your information based on my legitimate interests and
(ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
CONTACT:
For purposes of the EU data protection law, I, Shannon Savage, owner of High Peaks Studios, am the data controller of your personal information. if you have any questions or concerns, you may contact me at savage1shannon@gmail.com.
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RETURNS, CANCELATIONS OR REFUNDS
Due to the nature of the product all sales are FINAL. Once payment is received a file is automatically emailed to you. (There is nothing shipped from us to you, all files are digital) We can not get these files back once they have automatically been sent.
Kindly message me to seek any clarification before you proceed with the purchase. All Listing descriptions clearly display the item you are purchasing is a digital download and no physical product is shipped. It is your responsibility to read the description prior to purchase.
In a case where two of the same items have been purchased you will be refunded one of the two orders.
COPYRIGHT
High Peaks Studios LLC, respects the copyright laws of photographers/artists. By submitting your photo you are agreeing to have permission from the photographer/artist in a copyright license agreement or the original photographer or artist. You also agree to take FULL responsibility for any misuse of copyrighted images and agree to NOT hold me liable for any misuse of copyrighted images.
You may NOT reseal or copy or items. Purchase are for personal usage ONLY.
High Peaks Studios LLC, reserve the right to change these terms and conditions at any time, and you agree to abide by the most recent version of this Agreement each time you view and use the Website.
LENGTH FILES ARE AVAILABLE FOR USAGE:
CORJL FILE: If you purchase a file we have set with CORJL there is a 180 day usage policy after date of purchase. If more time is needed please contact us and we will work out a solution.
CANVA FILES: If you purchase a file we have set with CANVA files are available at any time High Peaks Studios LLC is still doing business.