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Reviews
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Lisa on Jul 30, 2026
5 out of 5 starsVery pleased with my purchase. It’s beautifully made and very classy. I needed it really quickly as ordered last minute & Alison very kindly accommodated & I got it very quick. Thanks so much. Would recommend this seller all day long. 🥰
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Emily on Jul 16, 2026
4 out of 5 starsAlthough the vase is lovely, it is a lot smaller than I thought. More suitable for a very short/small bunch of flowers which is a little disappointing as the photo seems to make it look bigger. The printing on the front is nice but does seem a little lower quality imaging and is a bit pixilated it seems. Other than that I'm sure the gift will be liked by my sister in law.
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Charlotte on Jul 31, 2026
5 out of 5 starsI asked for a quote of one of their other designs on the vase and it was no problem. Love how it's turned out and I'm sure my mum will love it too
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Kathryn on Jul 31, 2026
5 out of 5 starsI ordered this as a birthday present for my sister and she loved it. It arrived beautifully packaged too.
About WithLoveIndie
Shop members
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Alison Sturgess
Owner, Artist
Artist, Illustrator & Printer
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
More information
Frequently asked questions
Messages
Please do not hesitate to message us with your queries. Messages on your order are not seen till we get to your order, so please contact us with queries via the messaging system. Our shop hours are 9-5 Monday to Friday. We aim to respond within 24 hours in this time frame but due to the high volume of messages we receive please allow us a reasonable amount of time to respond.
When will my order ship?
- Click on your Etsy profile picture.
- Select 'Purchases and Reviews'
- Find your order from WithLoveIndie, then click "View Receipt"
- Scroll Down To 'Shipping Details'
- You will then see when your order is due to ship.
How long will my parcel take to be delivered once despatched?
With the exception of cards, we use Royal Mail Tracked 48 postage as standard within the UK. Cards are sent 1st Class.
For international orders we use Royal Mail international tracked as standard.
Delivery ESTIMATES are given by Royal Mail, so please be aware that these are subject to change - due to holiday rushes, custom checks & bank holidays.
UK Delivery = 2-5 Working Days
EU Delivery = 3-10 Working Days
Rest of the World = 7-28 Working Days
Please note that this does not take into account if items are stopped by customs.
Wheres my parcel?
It is rare that items become lost within the postal service. Please understand that once orders are dispatched, they are in the hands of Royal Mail and we have no control over the handling of your items.
All items are sent tracked. Your tracking number is on your despatch notification.
Occaisionally there can be a simple delay with the postal service that affects your order.
These are unavoidable and out of our control.
To distinguish, we classify your item as lost after so many days:
UK = 10 working days
EU = 18 working days
Rest of the World = 28 working days
If items have been lost/misplaced by Royal Mail delivery service, please contact us to discuss refund/resend and the time scales to do so.
Undelivered / Returned Items
All of our items ( Excluding greeting cards ) are sent out tracked and signed for. The tracking number can be easily located within the dispatch email that is sent to your registered Etsy email address.
Please check and ensure you have given the correct postal address. This can be found on your confirmation email. If it is incorrect please advise us immediately. If your item is sent to the incorrect address and is returned to us we will require that the shipping cost to resend is paid for by yourself. We will also require the shipping to be repaid if the item is returned to us due to the buyer having failed to collect or reschedule a suitable redelivery.
My parcel hasn't arrived.
If your parcel hasn't arrived please contact us ASAP and we will contact Royal Mail for you, if we are entitled to make a claim we will replace the item for you imediately. Royal Mail only accept claims within 80 calendar days from postage, so contact with us has to be within this time frame.
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