Jenerates

Privacy Policy
Any information gathered by us will never knowingly be sold or transferred to any third party. (We hate spam as much as you!)​

If you want to unsubscribe, please contact us at hello@jenhogg.co.uk and we'll delete all of your information as soon as possible. We'll send you an email to confirm that has been done.

We take your privacy seriously and are committed to safeguarding your privacy. This Privacy Policy lays out how we use and protect the information you share with us when you use our website.

​We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, communications), comments and feedback.

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

​We collect such information for the following purposes:
To provide and operate the services provided on this website;
To provide our users with ongoing customer assistance and technical support;
To be able to contact our visitors and users with general or personalised service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.

We will never share your personal information with third parties for purposes of marketing, except with your express consent.

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Our company is hosted on the Etsy.com platform. Etsy.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Etsy.com’s data storage, databases and the general Etsy.com applications. They store your data on secure servers behind a firewall.​

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email.​

At any time you may choose to access/rectify/erase this data in accordance with GDPR. If you don’t want us to process your data anymore, please contact us at hello@jenhogg.co.uk.

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Our payment service providers are PayPal and Stripe. You can click on their names to be directed to their privacy policies.

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Our website contains links to external websites, and our Privacy Policy only applies to our website. Please refer to the Privacy Policy on external websites to understand how they will use your information.

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We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

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Last reviewed: June 2023

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