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Reviews
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Lori on Oct 14, 2026
5 out of 5 starsBeautiful classy meaningful quick shipping nice customer service
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Julia on Oct 10, 2026
5 out of 5 starsThe item is beautiful but due to the poor printing of the label (part of my address was cut off on the label) it was not delivered to me - a request to the shipper was made and they could not find the item but thankfully a kind person received my mail and made extra effort to return my package to me
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About JollyFit
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Sketching out designs in studio
Shop members
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Sinthera
Owner, Designer
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
More information
Frequently asked questions
How To Send Photo For Order personalization
If You are viewing product, You can send your photo through Etsy message ( Etsy chat ), just click “Message Sinther" in this product page, When a prompt box pops up, attach and send your photo.
If In Etsy Messages, click the attach image button on the bottom which says "upload image".
Choose the photo you want to attach and send it.
Follow This Simple Steps:
https://i.etsystatic.com/icm/85bbda/500133403/icm_fullxfull.500133403_o85kl8n6ivk84s8owocg.png
You can also send me photos using Wetransfer.com or icloud Drive or Google Drive.Then kindly share me the Url.
Also you can send your photos to 📧email address: jollyfitservice@gmail.com with Order Confirmation Number.
What Is A High Quality Photo?
The good quality picture given by the customers is the square photo with high-definition portrait/scene in the middle.
The better the Picture resolution, the better effect inside bracelet.
Color photo and close-up photo are recommended.
Here is good photo example:
https://i.etsystatic.com/icm/a53e1c/653225831/icm_fullxfull.653225831_g4ejw8z9uu8gkc8cwgsg.jpg
Damaged/Wrong Items
If the product arrives defective/wrong, we will arrange new replacement and resend it free of charge. Our customer support will be able to assist you, to remade your item and ship it to you within seven business days.
Product Image Disclaimer
Please note that although we make every effort to photograph our products accurately and describe them in detail, we cannot guarantee every photograph in production will accurately depict the actual color of the merchandise due to changes in screen resolution. Please contact us with any questions about the color, material, or size of any item before purchasing.
Cancellation
Since your personalized products are one-of-a-kind and made just for you. If you would like to cancel your order, please contact us with your order number and the reason of the cancellation, and we will try to retrieve it back. But please note that once your order has been submitted we will immediately begin production on the personalized items.
Style, Size, Photo or Address Changes
If you want to change Style, Size, Photo or Address, please contact us first, we need to verify it is in production or not/ shipped or not. We’ll get back to you as quickly as possible and make it happen!
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