KaladynDesigns

Last updated: 07 October 2023.

This Privacy Policy describes how Kaladyn Designs (“we”, “our”) collects, uses, and shares information when you interact with Kaladyn Designs, whether by making a purchase, sending a message, submitting a review, or any other form of communication or engagement via our Etsy store.

By interacting with Kaladyn Designs in any manner, you acknowledge that you have read, understood, and agree to be bound by all terms of this Privacy Policy. If you disagree, kindly cease any interactions with Kaladyn Designs.

We reserve the right to update, revise, or modify this Privacy Policy at any time without notice or warning. It is your responsibility to check this section periodically and review it for updates. The date of the last update will always be at the top of this page.

Please note that this Privacy Policy doesn’t cover the practices of third parties we do not own or control, such as Etsy or other third-party services you might access through our platform. For details on Etsy’s privacy practices, you can refer to the Etsy Privacy Policy.

While we strive to notify you when we engage with third parties concerning your data, it's essential for you to review and understand third-party privacy policies.

Information We Collect:
• To process your order, specific information is required, such as your name, e-mail address, postal address, payment details, and product details. You might also provide additional personal data if you contact us directly.

Purpose and Use of Information:
• For service delivery, like order fulfillment, dispute resolution, and customer support.
• Upon your consent, which can be withdrawn anytime. For example, by subscribing to our mailing list or receiving notifications.
• In compliance with legal obligations or court orders.
• For our legitimate interests, ensuring they don’t infringe upon your rights. This includes service provision, compliance with platform policies, and remarketing on platforms like Facebook and Google.

Information Sharing and Disclosure:
• With Etsy: To offer our services and meet obligations under Etsy's policies.
• Third-Party Service Providers: Trusted entities that support our operations.

DATA ANALYTICS:
• Google Analytics: For site insights. Google's Privacy Policy. To opt-out: Google Analytics Opt-out.
• eRank, Alura, Sale Samurai: To enhance our store.

MARKETING:
• MailChimp and Alura: For email marketing purposes. By subscribing to our newsletter, you agree that your data will be shared with MailChimp and Alura.
• Facebook: For marketing purposes.

DELIVERY OF ORDERS (Varies based on your location):
• USPS, DPS, FedEx, DHL, OSM Worldwide, UPS, Royal Mail, Asendia, Spring, Canada Post, Australia Post: For order delivery.

FULFILLMENT OF ORDERS:
• Printify and Printful: For order processing and fulfillment.

Data is shared with these third parties to the extent necessary for their services.

In special cases, like business transfers or mergers, your data might be disclosed as legally permitted.

For legal compliance, data might be used or shared to: respond to legal/government requests, adhere to agreements, prevent fraud, or ensure the safety of our customers.

Data Retention:
• Your data is retained only as long as necessary, typically five (5) years, to provide our services and fulfill obligations under this Privacy Policy.

Transfers of Personal Information Outside the EU:
• Your data might be stored or processed via third-party services outside the EU. If data transfer outside the EU is required, we rely on the Privacy Shield 2.0 as Google Cloud is Privacy Shield certified.

Your Rights:
• Access: You can request a copy of your personal data.
• Modify/Delete: You can request modifications or deletion of your data.
• Object: You can object to data processing or marketing communications.
• Complain: If in the EU, you can raise concerns about data use with local data protection authorities.

ChatGPT Usage:
• We may use ChatGPT to assist with our messages or responses. By sending a message or submitting a review, you agree that your message may be shared with ChatGPT. We do not store or retain any personal data shared with ChatGPT beyond the duration of the interaction. We are not responsible for any unintended data sharing or breaches related to ChatGPT. If you have concerns about sharing data with ChatGPT, please refrain from sending messages or reviews.

Contact:
• For privacy-related concerns, contact: support@kaladyndesigns.com.
• For EU data protection, the data controller is Kaladyn Designs. Reach out at support@kaladyndesigns.com for queries.