PreseliPrintsCo

Where is my download?

Click your profile, then “Reviews & Purchases”, select your order and hit “Download”. *Please note: the Etsy app DOES NOT allow users access to downloads you will need to access via a web browser.

Can I personalise my ticket?

Yes, (If the listing description states so). Once purchased you will have instant access to your customizable download, allowing you the user to input your ticket details directly on to the ticket design, ready for printing.


- Open in a web browser or PDF reader.
- *MOBILE DEVICES: Click "Save to files" and re-open from your phone storage.
- Add custom details by selecting the text you would like to replace.

Editable Fields (if applicable):
- SECTION
- ROW
- SEAT
- DATE
- LOCATION
- TIME

*Dispatch Times*

I aim to dispatch physical ticket orders within 1-2 business days. (Often same-day if placed early in the morning).

Any orders placed over the weekend will be dispatched on Monday.

*Delivery*

Once your order has been dispatched, delivery is in the hands of Royal Mail. They usually deliver on time but occasional delays can happen. If your item is significantly past the estimated delivery timeframe, please feel free to get in touch - I'll be happy to offer either a replacement or refund.

*What's included?*

- Fully customised, high-quality souvenir event ticket.
- Printed on 175 x 70 mm premium gloss card.
- Plain white DL (220 x 110 mm) gift envelope.
- Packaged in a protective sleeve within an A5 card-backed envelope.

No, our tickets are solely designed to enhance the gift-giving experience and offer a decorative memorable keepsake. For official event tickets, please inquire with the respective event organizer.