Creating Luxury and Bespoke Soy Wax Candles
All items
Announcement
Last updated on Apr 27, 2025
Reviews
4.9
(8463)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
Loading
-
-
-
Lisa on Oct 13, 2026
5 out of 5 starsArrived quickly, well packaged, looks exactly as displayed. Will be a great gift!
-
-
-
-
Sierra on Sep 12, 2026
5 out of 5 starsSmells incredible and very well packaged and presented, is a lovely gift
-
Francesca on Oct 9, 2026
5 out of 5 starsA great engagement gift as it is practical and great for those who have waited a while to be proposed to and have a bit of humour
-
-
About LMBespokeDesigns
Sales
48,763
On Etsy since 2019
Shop members
-
Lorna
Owner, Designer, Maker
Lorna is the director and co-owner of L&M Bespoke Designs. She specialises in designing all of the products and managing the orders. Check out our other brands! - SimpleWick Studio - Peony & Pink Studio
-
Mark
Owner, Maker, Customer Service
Mark is the director and a co-owner of L&M Bespoke Designs. He creates the majority of our products as well as dispatching orders and responding to customer queries.
Shop policies
Last updated on Aug 7, 2025
Shipping
See item details for estimated arrival times.
Customs and import taxes
For US deliveries, Etsy policy requires that import duties and fees are included in the checkout price. Non-US buyers may need to pay these fees upon delivery. You can message me to confirm how these fees will be paid for your order. I'm not responsible for any customs-related delays.
Payment options
Secure options
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.
Returns & exchanges
See item details for return and exchange eligibility.
Cancellations
Cancellations: accepted
Request a cancellation: within 1 hour of purchase
Privacy policy
Terms & Conditions and Right of Withdrawal
For extrajudicial settlements of consumer disputes, the European Union has launched an online platform ("ODR platform"): https://ec.europa.eu/consumers/odr
More information
Last updated on
Dec 17, 2025
Frequently asked questions
Can I have a different personalisation to what is shown in the listings?
Of course, feel free to message us and we can tailor the candles to your requirements. We offer mini and larger candles, so there is always a candle to accommodate your custom text.
Please note: We reserve the right to cancel or decline any personalised order which contains abusive or offensive language.
I need my order before the estimated dispatch date
Please message us before you order. We will try our best to work with you and send it as quickly as possible.
- If you haven't messaged us prior to ordering, all orders will be sent within the allocated processing time of the products with our standard delivery.
- Please note, personalisation dates on orders will NOT be considered as a delivery date unless you get in touch with us to arrange quicker dispatch and/or upgraded delivery.
- Unfortunately we cannot guarantee specific delivery dates.
- We strongly recommend purchasing your products with plenty of time before your event.
Processing times for each product can be found on individual listings - All items are handmade to order.
Important Delivery Information
* All delivery times are estimates and not guarantees, we are not responsible for postal delays or errors - in line with Etsy's policies. If you need an item sooner then please select express delivery at checkout or feel free to message us to arrange express delivery. We are not responsible for missed events dates, we are responsible for sending products within the processing times given. Please note express shipping will not speed up processing times unless otherwise agreed. If in doubt, feel free to message us.
* Please make sure your delivery address is correct. If you have given an incorrect address, please contact us ASAP. We are not responsible for delivery errors dues to incorrect delivery addresses.
Help! I've made a spelling error on my personalised order
Please message us ASAP. If we haven't dispatched your products there may be a possibility we can help you correct your order. However it is the buyer's responsibly to ensure their personalisation is correct at time of purchase. Unfortunately once an order has been sent, we cannot cancel/refund or replace your products as per our shop policy, due to all of our products being custom made and personalised to order.
Custom Design Requests
All requests for design changes for our candles and label designs from our shop will not be accepted if requested in the 'note to seller' section.
All design change requests MUST be agreed via Etsy messages with us before purchase. Notes at checkout for design changes will not be accepted.
Replacement labels for candles
Unfortunately we do not offer replacement labels when requested if there has been a personalisation error. If the error is on our part, or there is damage to the label please let us know so we may assist with a replacement.
We copy all personalisations as written, so please take time to ensure your text is correct including spelling and grammar.
My parcel tracking says it has been returned to sender
In the event of a failed delivery due to incomplete address, no recipient at the address or any other reason that has caused Royal Mail to send the item back to us, you are responsible for purchasing postage again so that the item can be sent back to you. Our shop does not cover the postage cost for a return to sender issue, the buyer is responsible for re-purchasing postage.
No refunds can be given if the product is returned back to us as all of our products are either customised or handmade to order.
Are your candles CLP compliant?
Yes, all of our candles comply with relevant UK laws regarding classification, labelling and packaging (CLP). Full information for each candle fragrance can be provided upon request before purchase if required.