LadyMayOS

Lady May / May's Market - Shop Privacy Policy. Last updated August 2026. This policy explains how The Lady May (LadyMayOS) collects, uses and protects your personal information when you order from our Etsy shop. INFORMATION WE COLLECT: To fill your order we receive information from Etsy including your name, shipping and billing address, email address, payment confirmation and the contents of any messages you send us. We never receive or store your full payment card details - Etsy processes all payments. WHY WE NEED IT: We use this information to communicate with you, to make, pack and ship your order, to handle returns, exchanges and cancellations, to meet legal, tax and accounting obligations, and to prevent fraud. WHO WE SHARE IT WITH: We share only what is necessary with the partners who help us run the shop: Etsy (marketplace and payment processing), our fulfilment partner Walpole Logistics in Walpole, NH, and shipping carriers such as USPS. We do not sell your personal information and we do not use buyer information for unsolicited messages. INTERNATIONAL TRANSFERS: If you are outside the United States, your information is transferred to and processed in the US. Where required we rely on the Standard Contractual Clauses or your consent for these transfers. HOW LONG WE KEEP IT: We keep order and contact records for as long as needed to support your order and to meet legal, tax and accounting requirements, generally four years, unless a longer period is required by law. YOUR RIGHTS: If you live in the EU, UK or another region with data protection laws, you may ask us to access, correct or delete the personal information we hold about you, or object to how we use it. Message us through Etsy and we will respond. You also have the right to complain to your local data protection authority. CONTACT: The fastest way to reach us is through Etsy Messages. You can also write to The Lady May / May's Market, Ocean Springs, Mississippi, USA.