Lala and Lula
All items
Announcement
Last updated on Oct 19, 2026
Reviews
4.9
(1493)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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sally-ann on Sep 1, 2026
4 out of 5 starsWhilst I like the item it’s perhaps tad pricy - hence the 4* rather than 5*
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Sarah on Jul 25, 2026
5 out of 5 starsThese letters are fantastic!! The colours are so bright and clean and they’re great quality. I’ve had some from another company the past and although beautiful they were so thin and fragile. Having the backing on these in an alternate colour not only makes them super cool, it makes them so sturdy (which is essential for my little lads bedroom! 😅)
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Chloe on Jul 13, 2026
4 out of 5 starsHad a problem with one of the letters and seller was absolutely amazing and so quick at sorting the problem. The letters are even better than expected
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About LalaandLula
Sales
9,885
On Etsy since 2020
Shop policies
Last updated on Jun 29, 2020
Shipping
See item details for estimated arrival times.
Customs and import taxes
For US deliveries, Etsy policy requires that import duties and fees are included in the checkout price. Non-US buyers may need to pay these fees upon delivery. You can message me to confirm how these fees will be paid for your order. I'm not responsible for any customs-related delays.
Payment options
Secure options
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.
Returns & exchanges
See item details for return and exchange eligibility.
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
More information
Last updated on
Dec 17, 2025
Frequently asked questions
Product size and colour
Sizing can vary ever so slightly as all my products are handmade. I try to get the best photos of my products to show the correct colouring with as much natural light as possible but a small colour difference still may occur. Any queries please do not hesitate to get in touch.
Dispatch Time
Dispatch timescale is an estimate, please check individual listings. Although we endeavour to send items out as quickly as possible to their new homes, we want to make sure we create items to a high standard so sometimes shipment of items can be a little longer. If you need an item by a particular date, please do get in touch and we will try our hardest to help.
UK Shipping
All UK deliveries are free and sent using Royal Mail 2nd Class. You can upgrade to 1st Class during check out. Please get in contact if you would like to purchase tracked or special delivery.
International Shipping
All international orders are sent using a tracked delivery service. If you have placed an order you can click on the tracking link within your dispatch email to follow your parcel along it’s journey.
Custom and personalised orders
Please get in touch for custom orders, we would love to hear from you!
Shipping info and exclusions
Unfortunately we cannot ship to Germany following their change in shipping requirements- any order placed for Germany will be cancelled and refunded.
There are some countries where we cannot send items tracked if the national postal services doesn’t support it- these orders will be sent with a signed for delivery service instead.
Sorry for any inconvenience caused.
USA Import Tarriff
All of our prices include the 10% import tariff into the US. We pay this upfront with our courier so there are no delays through customs and no fees to pass onto our customers.
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