Hi there! Thank you for stopping by. We're happy to see you here.
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Reviews
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Jon on Oct 17, 2026
5 out of 5 starsI just wanted to say how pleased I was with my order. There were some shipping issues with having my order shipped to my mail forwarding service in the states-namely exorbitant tariffs, but the seller came up with an excellent suggestion. I received my order faster than anticipated and the quality was exactly what I wanted.
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Mononcle on Oct 9, 2026
5 out of 5 starsFantastic seller! Asked for something a bit custom for a display, they absolutely delivered. Thanks again!
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Madds on Sep 25, 2026
5 out of 5 starsThe keychains are great quality and arrived on time as described. Was a great gift for a friend moving to a different province to give them a small reminder of home!
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Sophie on Sep 1, 2026
5 out of 5 starsI have ordered three times from this seller, it is great quality at a fantastic price! I also love how easy it is to put the label on the item (I've put it on paintings and flower pots)
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jose on Oct 16, 2026
5 out of 5 starsI am a return customer! Even in London couldn’t find a company who could provide what I was expecting and looking for
About LaundryRoomShop
Shop about video description
Shop members
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Jesse
Owner, Maker, Customer Service
Hi! My name is Jesse and I'm the creator of all the products you see in this shop! If you have any questions, don't hesitate to contact me.
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Betina
Assistant, Photographer
Helper, packer, graphic designer, photographer and the person who writes your gift messages!
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Gato
Supurrvisor
Makes sure the machine is running and supervises everything else!
Shop policies
Shipping
Customs and import taxes
Digital downloads
Payment options
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: before item has shipped
More information
Frequently asked questions
Do you have tracking on my order?
To keep shipping rates low or free, most of our products are sent by regular lettermail and therefore there’s no tracking. However, if you would like tracking and faster shipping, select the "Xpresspost" option at checkout or please contact us.
Can I change a personalization after my order has been placed?
Of course! Send us a message as soon as possible to request a change in your personalization. If production hasn't been started and item hasn't been shipped, we will change it for you.
However, if we already made and shipped your order, we cannot change your personalization nor resend the item with the new information.
Any changes are buyers' responsibility and we must be informed as soon as possible prior to shipping.
Can I get a refund for my order?
Unfortunately we do not issue refunds. All items are built to order/custom and if you'd like to exchange, you can get a store credit.
We also do not issue refunds for delays in shipping caused by the post. Any issues with your order please contact us immediately.
Why I haven't received my order yet?
Please be patient with orders. Shipping by lettermail can usually take longer than usual and we appreciate your understanding.
Lettermail is not a parcel and it won't be dropped off in front of your door. Please regularly check your mailbox, condo mailbox or neighbourhood mailbox.
If you haven't received your order and it has been over 21 days to Canada, 31 days to the US and 45 days to international, please contact us for store credit or a replacement.
Keep in mind that we will not investigate or accept claims for non deliveries after 100 days. Please contact us as soon as possible if you haven’t received your order after the timeframe mentioned above.
Can you engrave both sides of my plastic keychain/pet tag?
Unfortunately no. The engraving material is only one side. If you would like the back of your keychain/pet tag engraved, please order a second piece and indicate in the personalization notes you would like to stick them together. We also have leather tags that are double sided!
How much text can I fit in one tag/sign/plaque?
Don't be afraid to request a lot of text! Just keep in mind that the longer the text, the smaller the font.
We will send you a message to let you know if the personalization is illegible.
Are there any other colours available?
Yes, however it is limited. Message us if you would like to know more about other colours.
If you're trying to match an existing tag/sign/plaque from another supplier, please contact us first before purchasing to confirm we carry the same colour.
I want a plaque/tag/sign with a size you don’t have listed. Can you do custom sizing?
Yes, absolutely! We can do custom sizes and shapes. Message us to learn more about the details and pricing.
Is my personalization printed or engraved on the aluminium plaques?
Our plates are laser engraved. The plate is aluminum and the laser etches off a layer of the gold/black/silver/white to reveal the black/silver behind. You would not be able to remove the engraving with any chemicals that a print would.
I have purchased from you before and I would like to order the same thing again. Can I get the exact same artwork?
Unfortunately, with the influx of orders, we cannot save the artwork from a past order. If you're going to be purchasing again in the future, please send a message to talk about saving your artwork.
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