LittleWildCubsShop

Highchair Covers and Splash Mats

Would it not be wonderful if we lived in a world where stains did not exist, unfortunately as much as we would love to say our fabric is stain resistant, it sadly can only withstand the toughest of stains to a certain degree. As with most sticky fingers and spills a simple wipe with a wet wipe or damp cloth will do. However for those tough stains such as tomato sauce, bolognese or curry we would advise that you wash it with warm soapy water as soon as possible and not leave it too long.

Changing Mats

No matter how prepared we are for that nappy change we can often be caught off guard, simply wipe up and wash the mat with warm soapy water.

Please do not use any harmful chemical products on you

Shipping costs are taken directly from the Royal Mail or Courier service and depend on the weight of the product you are purchasing. This will automatically be added to your order at check out.

Please note that proof of postage is obtained for all items.
We will send out your parcel to the delivery address provided with your order. We are not help responsible for incorrect shipping details.

*If an item does unfortunately get lost in transit by courier then the courier advises that a period of time must pass before this item is officially lost and an investigation is opened. Once this time has passed a replacement item can then be sent to you. No refund or replacement will be issued until we have received an official report for the lost parcel.
*Our courier services are fully tracked and provide sufficient evidence of trying to deliver your item (this includes the safe place option).
*Parcels returned to us after two delivery attempts will not be automatically refunded nor will a replacement be sent out until we have received the original items.
*If returned, you will be required to repay postage costs.

*Shipping to the UK Channel islands - We do ship to the Channel Islands however please contact us prior to processing as there is an increased delivery charge from our couriers.
We are not responsible for any custom charges that may occur.

RETURNS:
We really hope you love all your products purchased from Little Wild Cubs. However if you have any issues or would like to return your product please send us a message with the reason for wanting to return or any issues you have within 7 days of receipt of purchase, details will be checked and a returns address will be given.

WE CAN ONLY ACCEPT RETURNS THAT ARE UNUSED, UNWASHED AND IN THEIR ORIGINAL UNOPENED PACKAGING (CLEAR SEALED PLASTIC). ALL ITEAMS MUST BE RETURNED IN THE SAME CONDITION YOU RECEIVED IT IN.
This is for health and safety reasons.

We always advise that you fully inspect your products upon receipt. In the unlikely event that your product is faulty please contact us within 48 hours to notify us of the fault and we will organise a replacement.

We do not replace/refund items deemed faulty if the product shows signs of visible wear and tear or damage upon opening your package. We can only replace faulty items, they will not be refunded.

We will cover the costs of the return and replacement of any items found to be faulty or damaged, please obtain a copy of your proof of postage/collection from the Post Office or Courier so that we can refund you. Should we not receive your item and you do not have Proof of Postage we can not offer you a refund.

Please let us know immediately if your parcel arrives damaged, please photograph it as proof of damage in transit and keep the damaged packaging until we can raise the issue with the courier.

Unfortunately we cannot accept any goods, even those received in error, that have been worn/used and that are not in a resaleable condition or not in their original packaging.