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About ErinSupplies
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Erin Santos
Owner, Customer Service
Shop policies
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Cancellations
Cancellations: accepted
Request a cancellation: within 1 hour of purchase
More information
Frequently asked questions
refund policy
if you're not satisfied with your purchase,please convo me in 3 days of receiving,i accept returns.and please note: for any reason, buyer couldn't keep items also get any refund,including get return postage before you return the items,all refund will be taken only under we received the returned items.
would it be possible for delivery before xx (date)?
no, don't guarantee, don't promise any shipping time. all are APPROX .
wrong shipping address
don't use your wrong shipping address to purchase our items, or we'll cancel order.
refunds or replacement?
there is no refunds no replacement if you couldn't return order, we'll provide return shipping label for you to return order.
replace?refunds?
tracking number show delivered, no replace no refunds, directly file claim with your carrier. please don't send repeated message, thx!
Shipping?
no matter what time to ship your order, you'll receive your order in 3 weeks since your payment date. please don't rush me, you maycontact me if not received in 3 weeks, thx.