LucysLockerUK

Coventry, United Kingdom

4.5k
Sales
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 4.9 (722)
3 years
on Etsy
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 4.9 (722)
4.5k
sales
3 years
on Etsy
4.5k
Sales
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 4.9 (722)
3 years
on Etsy
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 4.9 (722)
4.5k
sales
3 years
on Etsy
4499 Sales

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Announcement

Last updated on May 9, 2026
Emma .

Contact shop owner

Emma .

Reviews

4.9 (722)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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About LucysLockerUK

Personalised Clothing & Gifts

Sales 4,499
On Etsy since 2022

Personalised Clothing & Gifts

Lucy’s Locker - Modern Personalised Clothing & Gifts

Shop members

  • shop-member-photo
    Emma

    Owner, Designer, Creator

    Owner and designer behind Lucy’s Locker, creating modern personalised clothing and gifts for children, adults and families, with a focus on stylish designs, quality products and thoughtful details.

  • shop-member-photo
    Grey Paws

    Quality Inspector, Packaging Supervisor

    Official shop supervisor with a strong interest in parcels and packaging materials, but remains firmly banned from the workspace.

Shop policies

Last updated on May 9, 2026

Shipping

See item details for estimated arrival times.

Customs and import taxes

For US deliveries, Etsy policy requires that import duties and fees are included in the checkout price. Non-US buyers may need to pay these fees upon delivery. You can message me to confirm how these fees will be paid for your order. I'm not responsible for any customs-related delays.

Payment options

Secure options
Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 3 hours of purchase

More information

Last updated on May 9, 2026

Frequently asked questions

How Do I Personalise My Order?

Enter your chosen name, initial or personalisation details in the personalisation box before adding the item to your basket.

Please double-check spelling, dates, punctuation and capitalisation before placing your order, as items will be created exactly using the information provided.

If you would like something different from the options shown, feel free to message me to discuss a custom order.

Custom and personalised orders

Lucy’s Locker specialises in personalised clothing and gifts including:

Personalised varsity jackets
Matching family outfits
Baby and toddler clothing
T-shirts
Sweatshirts and hoodies
Birthday clothing
Mother’s Day and Father’s Day gifts
Custom and personalised designs

Many designs can also be customised or adapted to suit your ideas. If you are looking for something specific, would like changes to an existing design, or have a custom design request, feel free to send me a message and I will be happy to discuss it with you.

All items are made to order with a focus on quality materials and attention to detail.

As personalised items are created specifically for each order, they cannot usually be returned unless faulty or incorrect.

Matching Family & Group Orders

I offer matching outfits and coordinated designs for:

Families
Siblings
Cousins
Mum and child outfits
Dad and child outfits
Birthday celebrations
Bridal and wedding parties
Hen party clothing
Group events and holidays

If you are looking for matching sweatshirts, hoodies, T-shirts or personalised group clothing, feel free to message me to discuss your ideas.

Size Guides

Detailed size guides and measurement charts are included within the product images on each listing.

For the best fit, I recommend comparing the measurements shown against an item you already own.

If you are unsure which size to order, feel free to message me before purchasing and I will be happy to help.

Processing Times & Urgent Orders

All items at Lucy’s Locker are made to order and personalised specially for you. Current processing times are shown on each listing and are typically 1–5 working days depending on stock availability and order volume.

Many orders are completed sooner where possible, however some items may require additional stock to arrive before your order can be made.

If you need your order for a specific date, a birthday, holiday, wedding, baby shower or special event, please message me before ordering and I will always do my best to help where possible.
I cannot guarantee delivery dates unless agreed in advance, especially during busy periods.

Please note that delivery times apply after dispatch and are separate from processing times.

UK Delivery, Tracking & Address Changes

UK orders are usually shipped using Evri Next Day or Royal Mail Tracked 24 depending on your delivery location.

Tracking information will be uploaded once your order has been dispatched.

Please check your delivery address carefully before placing your order. If you notice an error, contact me as soon as possible. Address changes may be possible before your order has been processed or dispatched.

Please note that courier delivery estimates are provided by the delivery company and can occasionally vary during busy periods.

USA Orders & Import Fees

USA orders are shipped using Delivered Duty Paid (DDP) shipping.

This means:

Import duties and customs charges are included at checkout
No additional fees are due on delivery
The price paid at checkout is the final price

International delivery estimates for USA orders are typically around 3–7 working days after dispatch, although customs processing times can occasionally vary.

International Orders - Excluding USA

International orders outside the UK are fully tracked where possible.

Delivery estimates are approximate and may vary depending on customs processing and local postal services within your country.

Buyers outside the USA may still be responsible for any import taxes, VAT or customs charges required by their country.

Care Instructions

To help keep your personalised clothing looking its best:

Wash inside out at 30°C
Do not tumble dry
Do not iron directly onto printed areas
Avoid bleach or harsh detergents

Full care instructions may also be included with your order where applicable.

Returns & Exchanges

As most items are personalised and made to order, returns and exchanges cannot usually be accepted unless an item arrives faulty, damaged or incorrect.

Please check all sizing, colours and personalisation details carefully before placing your order.

If there are any issues with your order, please message me and I will always do my best to help.