MeAndKatePrints

Privacy Policy for MeAndKatePrints

This Privacy Policy describes how and when MeAndKatePrints ("we," "us," or "our") collects, uses, and shares information when you purchase an item from us, contact us, or otherwise use our services through our website and any related sites and services.

This Privacy Policy does not apply to the practices of third parties that we do not own or control. Please refer to the respective privacy policies of those third parties for more information on their privacy practices.

Personal Information We Collect
To fulfill your order and provide our services, we require certain information from you. This information may include your name, email address, postal address, payment information, and details of the product you are ordering. You may also choose to provide additional personal information if you contact us directly or for a custom order.

Legal Bases for Collecting, Using, and Sharing Personal Information
We rely on various legal bases to collect, use, and share your personal information, including:

Providing our services: We use your information to fulfill your orders, settle disputes, provide customer support, and deliver the products you requested.
Consent: If you have provided your affirmative consent, such as by signing up for our mailing list, you may revoke it at any time.
Legal obligations: We may collect, use, retain, and share your information to comply with our legal obligations, such as tax law requirements or court orders.
Legitimate interests: We may use your information for our legitimate interests, such as improving our services and complying with the terms and policies of our platform provider, Etsy.

Third Parties with Whom We Share Personal Information
We value the privacy of our customers and limit the sharing of personal information. We may disclose your information to the following third parties only to the extent necessary to perform specific services:

Service providers: We may engage trusted third parties to perform functions and provide services on our behalf, such as delivery companies. These third parties will have access to your personal information only as required to perform these services.
Business transfers: In the event of a sale or merger of our business, your information may be disclosed as part of that transaction, as permitted by law.
Compliance with laws: We may share your information if we have a good faith belief that it is reasonably necessary to respond to legal process or government requests, enforce our agreements and policies, prevent fraud or illegal activity, or protect the rights, property, and safety of our customers and others.

Retention of Personal Information
We retain your personal information only for as long as necessary to provide our services and comply with legal and regulatory obligations. This includes resolving disputes, enforcing our agreements, and fulfilling our tax obligations. The general period for which we keep your data is four years.

Transfers of Personal Information Outside of Europe
We may store and process your information through third-party hosting services located outside of Europe. This may involve transferring your personal information to jurisdictions with different data protection and government surveillance laws, for example delivery companies in the destination country if your delivery address is outside of Europe.

Your Rights and Contact Information
Depending on your jurisdiction, including the EU, you have certain rights regarding your personal information. These rights may include access, correction, deletion, restriction, and objection to the processing of your information. You also have the right to lodge a complaint with your local data protection authority.

If you have any questions, concerns, or requests related to your privacy and personal information, please contact us at info@meandkate.co.uk. As the data controller of your personal information, we are committed to addressing your inquiries and concerns in a timely and appropriate manner.

You may also contact Etsy directly for assistance with accessing, correcting, or deleting personal information held by Etsy, or to submit a request to Etsy regarding your data.

Effective Date: June 2023