NovoBathandBody

Handcrafted, Small Batch Bath + Body from Sonoma County

Cotati, California
547 Sales

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Buyers bought gifts from this shop and gave them 5-star reviews!

NovoBathandBody is taking a short break

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Note from shop owner Thanks for stopping by! The shop will be on an extended break. Thank you all for your support of Novo Bath & Body over the years. ~ Nicole

Note from shop owner

Last updated on Sep 1, 2023

Thanks for stopping by! The shop will be on an extended break. Thank you all for your support of Novo Bath & Body over the years. ~ Nicole

Nicole

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Nicole

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About NovoBathandBody

Sales 547
On Etsy since 2017

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Get to know Novo Bath and Body and a bit of insight to what inspires me!

Shop members

  • Nicole

    Owner, Maker, Photographer

    From start to finish, every element of Novo Bath & Body goes through my hands, from designing, formulating, branding, labeling and shipping orders to you. Truly + proudly maker made! Member of: HANDCRAFTED SOAP and COSMETIC GUILD & SF ETSY

Shop policies

Last updated on Nov 29, 2017

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 4 hours of purchase

More information

Last updated on May 11, 2022

Frequently asked questions

Welcome to Novo Bath and Body – located in the heart of Sonoma County, California

I am happy you stopped by to visit! All of my customers are important, and I want this to be a wonderful experience for you. Please take a moment to read additional shop information below. Thank you!

How long until my order is processed and ready to be shipped?

The processing time for orders to be shipped is 1-3 business days.

I've referenced 1 - 3 Business days for processing time to cover some orders that may need a bit more time to process. It is very important to me to get your order processed as quickly as possible for you or your recipient to enjoy. I like to get a jump on orders as soon as they come in, so I do my best to process most orders within one to two business days.

Orders that include Pre-Order items and ready to ship items together, will ship as one shipment, in it's entirety on the date noted on the Pre-Order listing.

Regarding Shipping and how long will shipping take?

Orders are shipped via USPS and USPS Priority. Orders should take 2 - 9 business days depending on location, once shipped. Peak holiday periods may take the mail service longer to deliver. Packages weighing 1lb and under (ie. one soap bar) will ship via First Class USPS. Packages weighing 1.1lbs and heavier will ship via USPS Priority Mail. All shipments receive a tracking number with buyer’s shipping notification.

Gift Orders and Gift Wrap:

All orders are lovingly and thoughtfully wrapped. I prepare each and every order to feel like a gift that you are unwrapping upon arrival.

If your order is a gift being sent directly to the recipient, please enter their address at check out. If you would like to include a gift note, please type your gift note message in the “notes to seller” at check out and I will be happy to include a hand written gift note card.

Soap and Product Tid Bits:

Do Your Products Contain Any Harsh Detergents/Sulfates?
- Never ever. My products are always paraben, phthalate and sulfate free.

Does Your Soap Contain Lye/Sodium Hydroxide?
- For all true soap, lye, also known as sodium hydroxide is the essential ingredient that turns fats/oils into soap. True soap cannot be made without lye. After the saponification process, (a chemical reaction between fats/oils and lye. The lye breaks the fats/oil triglycerides into fatty acid salts - what we call soap and glycerin) the lye is no longer present. All that’s left is a wonderful smelling, creamy, bubbly bar of soap!

Disclaimer:

Products on site are not intended to diagnose, treat, cure or prevent any disease. Products are for external use only. Products contain essential oils and ingredients that some may be sensitive or allergic to. Discontinue use if adverse reaction occurs.

Copyright © Novo Bath & Body

All information, images, products, formulations, descriptions, label designs, including website, shop and social media content, and the like are the intellectual property of Novo Bath & Body and subject to copyright and/or trademark. Use of images and descriptions, in whole or part, may not be used without permission from Novo Bath & Body.
All rights reserved.