OutrageLondon

We proudly stand behind the craftsmanship of every item we make with our lifetime guarantee. We want you to cherish your purchase, and if for any reason you're not completely satisfied, returns are accepted. Please initiate the return process by contacting us through Etsy messaging. Returned items must be in their original condition to qualify for a refund or exchange.

Personalised Jewellery: Items that are personalised using our in house laser machine are custom-made for you and, therefore, cannot be returned unless there has been an error on our part. We take pride in ensuring accuracy and quality in every piece. If you have any questions or concerns about returning an item, please reach out to us. Your satisfaction is our priority.

Handcrafted with Care: Each piece is lovingly handmade and personalised to your needs, well worth the wait.

Yes our jewellery is made from premium materials. All our Silver colour jewellery is either made from 316L Stainless steel or 925 sterling Silver. Our Gold Colour Jewellery is made from 18k Gold and on request we can make items in 14k and 9k. Please message us if you would like this personalised touch.

Our jewellery is back by our lifetime guarantee and built to last a lifetime. Any problems, drop us a message and we will get any issues resolved.

Damage that is caused on purpose will not be backed by our lifetime guarantee.

Any questions drop us a message.

At OUTRAGE LONDON, we understand the importance of presentation. That's why we offer gift wrapping services with every purchase. Your item will be elegantly presented in our luxurious OUTRAGE LONDON box. Adding a personal touch is easy too—you can include a custom gift message during checkout. Whether it's a special occasion or a treat for yourself, we ensure that every package is beautifully presented, ready to delight.

Packaging: Every order from OUTRAGE LONDON comes with a specially designed branded outrage london jewellery bag, ensuring your item is kept safe and secure whether you're traveling or just moving around. Our elegant bags are not only functional but also add a touch of luxury to your jewellery experience. We believe in providing not just exceptional jewellery but also ensuring it arrives in style, ready to be cherished for years to come.

BRACELETS: To ensure a comfortable fit, we recommend ordering a size that is approximately 1/2 inch to 1 inch larger than your actual wrist size. You can measure using a piece of string wrapped around your wrist that you then measure

NECKLACES: All lengths are measured in inches and include both the charm and chain combined, You can personalise the charm with initials, dates or names. Please see each listing for direct information on the personalisation.

RINGS: Our rings are made to standard US sizing and you can use our size chart on each listing to convert from US to EU or UK sizes. For the best fit, we recommend purchasing a ring sizer.

Laser engraving of initials, dates and names: All our laser engraving is done in house and orders are normally dispatched within 1 working days.

Stone Selection: If you are selecting the stone you would like hand placed into our ring bases, this also requires customisation. The lead time for these designs are 1-2 working days.

Please keep in mind we try our best to ship out personalised items as fast as possible but lead times can vary depending on busy periods.

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Have any more questions? Feel free to contact us:

Outrageldn.com
Unique personalised Jewellery Crafted To Last.

For Custom Images or graphics please contact us before hand: Send Us Your Image: Upload your photo, logo, or design when placing your order or contact us directly for a custom consultation.

Personalisation & Approval: We’ll review your image to ensure it’s suitable for engraving and may suggest slight adjustments to maximise detail and clarity. You’ll get to approve the final design before engraving begins.

Expert Craftsmanship: Using precision laser technology, we carefully engrave your image onto your chosen jewellery piece with care and attention to detail.

Made to Last: Our jewellery is crafted with premium, tarnish-resistant materials, so your engraved keepsake will endure everyday wear without losing its shine or detail.

Whether it’s a cherished memory, a meaningful symbol, or a unique design you’ve created, we’ll work closely with you to bring your vision to life. Our bespoke engraving adds a deeply personal touch that turns jewellery into a treasured keepsake.

If we feel your image needs to be clearer for optimised results we will let you know. Ensure to drop us a message with any questions you may have around your engraving.