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Last updated on Jun 9, 2025
Reviews
4.9
(4820)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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Gabrielle on Oct 16, 2026
5 out of 5 starsEntire process was seamless and easy. Sending images and swapping/making edits was so easy, so much care went into making sure it was right for me and that was so appreciated. Will be ordering again for another occasion!
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Courtney on Oct 16, 2026
5 out of 5 starsThis is a must for any significant other turning 50. My husband shed tears. Thank you for making this birthday extra special!
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Nickol on Oct 16, 2026
5 out of 5 starsI had a few questions before I placed order and she answered right away and was very helpful. I’m so happy with the final product and can’t wait to give as gift!!
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Etsy buyer on Oct 15, 2026
5 out of 5 starsVery easy and accommodating to work with. Turned out perfectly! Thank you!!
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Christina on Oct 14, 2026
5 out of 5 starsBeautiful gift, arrived just in time for my friend’s birthday party. The communication with the seller was easy and timely. My friend loved her gift!
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LR on Oct 14, 2026
5 out of 5 starsI really love the framed print and this vendor is so great with customer service. She ensured the gift arrived before time and I appreciate her services.
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Etsy buyer on Oct 14, 2026
5 out of 5 starsThe gift was amazing! I received a digital file that I chose to print out and frame on my own. Antonella made this experience wonderful. The communication was excellent, her response time was quick and she was very kind to deal with. I would absolutely order from her again. She provided me with one of the best gifts I could give my mother for her 80th birthday. Thank you Antonella.
Antonella responded on Oct 14, 2026
Thank you so much for such a beautiful review! ❤️ It means the world to me to know that I could help you create such a special gift for your mom’s 80th birthday. I’m so happy you had a wonderful experience, and I hope your mom loved her gift as much as you loved creating it! 🥰
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Carole on Oct 13, 2026
5 out of 5 starsThe vendor was so communicative and we got exactly what was expected.
Antonella responded on Oct 14, 2026
Thank you so much for your kind words, Carole! 💕 I’m so happy to hear that everything turned out just as you expected. It was a pleasure working with you!
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FRAN on Oct 16, 2026
5 out of 5 starsLovely anniversary gift for my boss, great communication and all updates made with no bother at all - thank you 🙏
About PastelDesignStudio
Sales
36,815
On Etsy since 2020
Production partners
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Print-on-demand dropshipping
NC, United States
Print-on-demand dropshipping
Shop policies
Last updated on Apr 13, 2020
Shipping
See item details for estimated arrival times.
Customs and import taxes
For US deliveries, Etsy policy requires that import duties and fees are included in the checkout price. Non-US buyers may need to pay these fees upon delivery. You can message me to confirm how these fees will be paid for your order. I'm not responsible for any customs-related delays.
Digital downloads
Instant downloads
Your files will be available to download once payment is confirmed. Here's how.
Made-to-order downloads
I’ll create your items after purchase and you’ll receive an email when the files are ready to download. The time I need to complete these items can vary. Contact me if you have questions.
Payment options
Secure options
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.
Returns & exchanges
See item details for return and exchange eligibility.
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
More information
Last updated on
Dec 17, 2025
Frequently asked questions
Custom and personalized orders
1. HOW IT WORKS
✓ Choose from the drop-down menu ↓↓ the option that better works for you.
✓ Add your personalization preferences (size, color or any other details you want to specify).
✓ Send me your text/photos via Etsy messenger or via email.
✓ Receive your proof for approval, with unlimited edits.
✓ Approve and get your design.
2. CAN I CHANGE THE NUMBER/TITLE/TEXT?
Yes! We can change the number, the title… everything! Just enter your details in the personalization box.
3. WHERE DO I ENTER MY PERSONALIZATION?
You can send your text/photos via email to hi@pasteldesignstudio.net
Important notes
• For non-commercial use only.
How fast can I receive my order?
✓ Digital file: You’ll receive a proof within the turnaround time you selected (12 hours, 24 hours, or 1–3 days). Once approved, the final file will be emailed to you right away — no shipping needed.
✓ Printed products: Proof is sent within your selected turnaround time (12 hours, 24 hours, or 1–3 days), plus production time (2 business days) and shipping time depending on the method chosen:
Regular shipping: 5–8 business days
Expedited shipping (U.S. only): 4 business days
Finish options
We offer custom prints with various finish options:
▶ DIGITAL FILE: You'll receive the JPG file (any size) plus all my tips for professional printing and helpful advice on how to frame it nicely."
▶ PRINT ONLY: Museum-quality posters made of thick matte paper, packaged in kraft boxes to ensure safe delivery.
READY TO HANG ✓
▶ CANVAS: Printed on textured and fade-resistant canvas. Packaged in cardboard boxes.
▶ FRAMED PRINT: Our premium wooden frames, crafted from responsibly sourced oak or ash, feature unique wood grains for added character, making them ideal for those seeking to showcase world-class quality artwork.
Happiness policy and languages
Your happiness means everything to us.
If the final design doesn’t make you happy, we offer a full refund – no questions asked. We’ll only ask you to tell us how we could’ve done better, so we can keep improving for future customers like you 💛
🌍 Designs are available in ANY LANGUAGE!