PathfinderGoods

Handmade lifestyle goods. Wool felt, wood and leather.

Ilkeston, United Kingdom
7,258 Sales

PathfinderGoods is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

PathfinderGoods is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on May 10, 2022

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Hello, we are Mark Cambridge & Shane Fullwood of Marwood Leather.

All products are handmade by us in our little workshops In Derbyshire, UK. Materials & Supplies are sourced where possible in the United Kingdom.

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

Payment

We Accept all major credit cards and PayPal.

Shipping

******** WHEN WILL YOUR ORDER SHIP? ********

It's difficult to give an estimate as to when your handmade item will leave my workshop. Workload varies from week to week and items are completed in chronological order. We make many items to order from raw materials but we try to have products shipped within a few working days or so however this can be up to a week at busy times like Christmas.

******** SHIPPING WITHIN THE UK ********

All goods are shipped free with Royal Mail 2nd Class and price depends upon the items weight. This does not include tracking but the option to upgrade to tracked and signed can be added at checkout but please note that the TRACKED UPGRADE DOES NOT EXPEDITE YOUR ORDER. You will receive an automated email once dispatched and the tracking number included where applicable.


******** SHIPPING OUTSIDE THE UK ********

All orders are shipped via Royal Mail International Standard which are then transferred to and delivered by your own country's postal system (ie. USPS, Postes Canada, Deutsche Post, etc.).

Standard Shipping - International Standard (Formerly 'Airmail'.)
* Applied to all orders unless you choose to upgrade
* DOES NOT HAVE TRACKING (packages are only tracked inside the UK)
* Typically arrives within 7-10 business days but may be subject to custom delays.

Upgraded International Shipping - International Tracked, International Signed or International Tracked & Signed ('Formerly Airsure'.) Availability depends on country.
* You can add upgraded shipping in your shopping cart. Under the item total on the right is a drop down menu. Please choose the upgraded shipping according to where in the world you live but please note that the TRACKED UPGRADE DOES NOT EXPEDITE YOUR ORDER.
* Includes tracking to most destinations.
* Typically arrives in 7-10 business days (not guaranteed, but typical.)
* Adds £3-5 to cost of standard shipping.

******** CUSTOMS FEES ********

International (Non-EU) customers may be subject to fees by their own government for importing goods and you are responsible for paying any fees applicable.

Item will not be marked 'Gift' and the true cost of the item will be displayed on the customs declaration form. Contact your post office or government for information on customs fees and any import duties before buying please. You will be emailed when your order ships and provided a tracking number if applicable.

Any returned item not collected from Customs (refusal to pay import charges) a refund will be issued minus original shipping cost once it is returned.

* PLEASE NOTE THAT IF YOU DO NOT UGRADE TO TRACKED AND SIGNED SHIPPING AND YOUR PACKAGE DOES NOT TURN UP, WE CANNOT BE HELD RESPONSIBLE ALTHOUGH WE WILL ASSIST AS BEST WE CAN TO LOCATE THE ITEM*

* We will ship to the address on your Etsy account unless you tell us otherwise.

Additional policies and FAQs

Many of our products are made to order and are made in the order they arrive. We attempt to get your order out as quick as possible. Pre-stocked items will usually ship the same day.

Should the felt get any marks on it, I recommend trying to remove them with a damp cloth.

******** WORKSHOP HOURS *******

Open - MON - FRI 9-5pm
Closed - WEEKENDS & ALL BANK HOLIDAYS

If you send us a conversation over the weekend or bank holidays, we will reply as soon as we can.