PawssterCollars

Malaysia

5.7k
Sales
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 4.9 (1.3k)
5 years
on Etsy
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 4.9 (1.3k)
5.7k
sales
5 years
on Etsy
5.7k
Sales
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 4.9 (1.3k)
5 years
on Etsy
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 4.9 (1.3k)
5.7k
sales
5 years
on Etsy

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Announcement

Last updated on Apr 24, 2025
Laurel

Contact shop owner

Laurel

Reviews

4.9 (1252)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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About PawssterCollars

Unique & Functional Personalized Pet Collars

Sales 5,690
On Etsy since 2021

Unique & Functional Personalized Pet Collars

Shop about video description

Unique, Beautiful and Functional Pet Collars

Shop members

  • shop-member-photo
    Laurel & Jen

    Owner, Designer, Maker

    Hi. Laurel & Jen here. The humble owners of our little Etsy store. And parents to our 2 beautiful girls, Coco and Luna. Nothing makes us happier than seeing happy dogs & cats and their owners enjoying and loving the collars that weve made for them.

  • shop-member-photo
    Dani Li

    Maker, Engraver, Dispatcher

    I'm Dani, Laurel's sister living in Shanghai, China. Having another workshop here makes it easier for us to come up with newer ideas and spend more time on each collar. Also depending on where the parcels are going, shipping them from here is faster.

  • shop-member-photo
    Luna

    Product Tester, The Real Boss

    Luna is the old girl of our family. Her lazing around all day without a single care in the world makes it easier for us to test our collars on her :)

  • shop-member-photo
    Coco

    Product Tester, Troublemaker

    Coco is so full of energy. Always asking for attention, and usually does it by taking our collar material and making us chase her around for it.

Production partners

  • Dani Li - Collar Maker & Engraver, Textile & Material Purchaser

    Shanghai, China

    Laurel's sister living in Shanghai, China. Having another workshop here makes it easier for us to come up with newer ideas and spend more time on each collar. Also depending on where the parcels are going, shipping them from here is faster.

Shop policies

Last updated on Jan 10, 2022

Shipping

See item details for estimated arrival times.

Customs and import taxes

For US deliveries, Etsy policy requires that import duties and fees are included in the checkout price. Non-US buyers may need to pay these fees upon delivery. You can message me to confirm how these fees will be paid for your order. I'm not responsible for any customs-related delays.

Payment options

Secure options
Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 2 hours of purchase

More information

Last updated on Dec 17, 2025

Frequently asked questions

How do I know which size to order?

The measurements of each collar & leash are shown in the product photos of each of our item listings. Measure your dog or cats neck circumference and then make comparisons with the size chart. As all the collars length are adjustable, we are pretty sure that they will fit. If you are still having trouble choosing your size, please contact us and we will be more than happy to help you pick out the correct one.

How long does delivery take?

Below are our average shipping times to different locations.
Please take note they sometimes may take a bit longer due to unforeseen circumstances and also during heavy postal traffic seasons like Christmas, Thanksgiving & etc.

North America and Canada: 7-15 business days
Europe: 7-15 business days
Australia, New Zealand and Oceania: 7-15 business days
Asia Pacific: 7-15 business days
Latin America and the Caribbean: 15-30 business days

If I receive my collar and there is something wrong with it, what should I do?

First we sincerely apologise if you aren't happy with it. Customer satisfaction is of the upmost importance to us.

We do check and test every item we make before sending them out, but very rarely we may miss something out, or something may have got damaged during the shipping process.

Let us know what is wrong with it and we will do our absolute best to rectify the problem for you. Whether it is sending you a brand new collar, or having to give you a refund. We will do everything we possibly can to make you happy in the end :)

How long does it take to process my order?

Once we've received your order, we get working on it right away. We usually complete it within 2 days, but can sometimes take up to 4 days depending on the amount of orders we have at that time. Once your order is ready, they are packed and shipped out right away.

Will I have tracking information for my order?

Yes. You we will send you the tracking number together with the tracking website for you to track your parcel. As these are international parcels, the initial update can take some time due to port and customs issues. Please allow 2-4 days for the first tracking information to update.

If for some reason the tracking information has not been updated after a few days, please contact us and we will check with the courier service for you.

How do I let you know the personalization I want on the collar?

When placing your order, there is a text box for you to fill in with the text/numbers that you want on your collar. There are also photo instructions of the type of personalization that can be done.

Can I personalize the collar in another language?

Yes. They can be personalized in any language. We will follow the characters exactly as you have instructed us.

I received my order and I am really happy with it, what can I do to show my appreciation?

Yay! We are so happy that you like your collar/leash. Please leave us a good review, even better with a picture of your pet wearing our products. Every good review helps us tremendously.

Do you have a store or shop where I can see your products?

We don't have a physical store, although it is one of our goals to eventually have one :)