PEGAI

Dallas, Texas

115.5k
Sales
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 4.9 (19.8k)
9 years
on Etsy
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 4.9 (19.8k)
115.5k
sales
9 years
on Etsy
115.5k
Sales
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 4.9 (19.8k)
9 years
on Etsy
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 4.9 (19.8k)
115.5k
sales
9 years
on Etsy
115543 Sales

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Announcement

Last updated on Apr 23, 2026
The Pegai Family

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The Pegai Family

Reviews

4.9 (19767)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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About PEGAI

Personalized Rugged Leather Crafts

Sales 115,543
On Etsy since 2017

Personalized Rugged Leather Crafts

Real, full-grain leather—right here.

Shop members

  • shop-member-photo
    Tanner

    Owner, Chief Craftsman

    Originating from Turkey, Tanner has his MBA from the University of Illinois at Urbana-Champaign. He is PEGAI's founder, chief craftsman, and head designer with a huge passion for leather that sprouted from the tannery he grew up in.

  • shop-member-photo
    Leo

    Operations Manager

    Leo is PEGAI's operations manager, responsible for handling returns and overseeing the workshop. He ensures the smooth operation of shipping, packaging, and other logistics to guarantee a seamless customer experience.

  • shop-member-photo
    Ednaleen

    Lead Assistant

    Ednaleen manages and updates Etsy listings while ensuring customer queries are promptly addressed. She coordinates between teams to maintain smooth operations and keep everything running efficiently.

  • shop-member-photo
    Jasmin

    Customer Service

    Jasmin is one of the friendly voices behind PEGAI's customer support. She helps with orders, personalization requests, and questions, making sure your experience feels smooth, warm, and well cared for.

Production partners

  • 1978 Troy Pame S.L.U.

    Ubrique, Spain

    1978 Troy Pame S.L.U. is PEGAI's trusted manufacturing partner in Spain. They expertly craft our exclusive 'Made in Spain' products, using premium leathers and a blend of traditional and modern techniques, ensuring quality and timeless design in every piece.

  • Troy Leather

    Canakkale, Türkiye

    Troy Leather is a small workshop in the ancient Troy region of Turkey. After visiting hundreds of factories, we decided to house this facility for its high quality production, skilled artisans, and ethical, sustainable standards. They send us our leather crafts to Dallas, where we do the embossing.

Shop policies

Last updated on Jun 27, 2018

Shipping

See item details for estimated arrival times.

Customs and import taxes

For US deliveries, Etsy policy requires that import duties and fees are included in the checkout price. Non-US buyers may need to pay these fees upon delivery. You can message me to confirm how these fees will be paid for your order. I'm not responsible for any customs-related delays.

Payment options

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Accepts Etsy Gift Cards and Etsy Credits
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Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

More information

Last updated on Jul 17, 2026

Frequently asked questions

Where are your products made?

We're proud to share that all of our best-selling products are now crafted in Spain, at our partner workshop in Ubrique, renowned for its exceptional leather craftsmanship. Some of our older items are still from our original production in our former workshop in Turkey, as we continue transitioning our catalog to Spain.

There are marks and scratches on my product. Is this a defect?

No, marks and scratches on leather are not defects; they are natural features of the material. At PEGAI, we use minimal finishes on our leathers to highlight the natural beauty of the hide’s grain and celebrate the unique, imperfect elegance that nature intended.

These finishes don’t conceal imperfections like bug bites, veins, fence scratches, or other marks that reflect the animal’s life story. We view leather as a living material that deserves respect throughout the crafting process.

If you’d like a video or tips on how to minimize some of these scratches, feel free to reach out to us through Etsy messages.

Can I personalize my items?

Yes, some of our products can be personalized, either through monogramming/embossing (fire-branded initials) or laser engraving.

Logos and artwork are typically engraved with our laser engraving machine, while initials (limited to a certain number of characters) are added to the leather using our embossing machine.

However, not all products are eligible for personalization. If you have any questions about your order, please don’t hesitate to reach out to us!

Care instructions

Luxurious leather showcases its natural grain, with vein marks, scratches, and color variations as signs of quality, not defects. To care for your leather:

- Cleaning: Gently remove dirt with a soft brush. Use a damp cloth with mild soap or leather cleaner for stains. Avoid harsh chemicals and soaking.

- Protection: Keep leather away from sunlight, heat, water, and sharp objects. Avoid temperature extremes.

- Maintenance: Conditioners are generally unnecessary; test waterproofing agents first. Avoid treatments on suede, nubuck, or distressed leathers.

- Storage: Store in a cool, dry place with breathable covers, avoiding plastic and direct contact with other materials.

Why was my ship-by date extended?

General Reason: We sometimes need to extend the ship-by date to ensure that your order receives the care and attention it deserves. Rest assured, we’re working hard to get your order out as soon as possible, and we aim to ship it within the week. We apologize for any delay and appreciate your understanding.

Waiting for Personalization Request: If we’re waiting for your personalization details, we’ll put your order on a brief hold until we receive your request. Once we have the information, we’ll proceed promptly.

Which items are returnable?

✳ Unused, Non-Personalized Items
These items can be returned within 30 days of delivery. The customer is responsible for arranging their own return shipping.

✳ Non-Personalized Incorrect Items
If you receive the wrong item, we’ll send you a pre-paid return label to ship it back to our workshop. We’ll then either replace it with the correct item or issue a full refund, based on your preference.

✳ Damaged & Defective Items
Please send us a photo of the damage or defect via Etsy messages, and we’ll assist with repairs or replacements.

Note: Personalized items that were correctly fulfilled and are not damaged or defective are non-refundable.

Why does my discounted item not qualify for free shipping, even though the listing shows "free shipping"?

Etsy automatically displays the "free shipping" tag on listings with an original price of $35 and above. However, if the item is currently discounted and the total order amount falls below $35, it no longer meets Etsy’s threshold for free shipping.

We understand this can be confusing. Unfortunately, we cannot remove the "free shipping" tag on our end without removing the current shop discount.

Seller details