Routerbox

Privacy Policy – Routerbox

This Privacy Policy describes how and when Routerbox collects, uses, and shares information when you purchase an item from the Routerbox shop on Etsy, contact me, or otherwise use my services through Etsy.com.

This Privacy Policy applies only to the Routerbox Etsy shop. It does not apply to the practices of third parties that I do not own or control, including Etsy or any third-party services you access through Etsy. For more information about Etsy’s privacy practices, please refer to Etsy’s Privacy Policy.

1. Information I Collect

To fulfill your order, Etsy provides me with certain information that you have authorized Etsy to share with sellers. This information may include:

• Your name
• Email address
• Postal address
• Payment information
• Details of the product you are ordering

You may also choose to provide additional personal information if you contact me directly through Etsy messages, for example regarding a question about your order or a custom request.

2. Why I Need Your Information and How I Use It

I rely on several legal bases to collect, use, and share your information, including:

• To provide my services, such as processing your order, fulfilling your purchase, and providing customer support
• To communicate with you regarding your order, inquiries, or potential issues related to your purchase
• To comply with legal obligations such as tax, accounting, and business regulations
• To resolve disputes and enforce my agreements

Customer information is used strictly for Etsy-related transactions and communications. I do not use customer information for unsolicited marketing or advertising purposes.

3. Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information only in limited circumstances and as follows:

Etsy
I share information with Etsy as necessary to provide my services and comply with Etsy’s Seller Policy and Terms of Use.

Service Providers
I may engage trusted third-party service providers such as shipping companies and delivery partners to perform services related to order fulfillment. These providers receive only the information necessary to perform their services.

Legal Compliance
I may collect, use, retain, and share your information if I have a good-faith belief that it is reasonably necessary to respond to legal processes, enforce my agreements, or comply with applicable laws and regulations.

4. Data Retention

I retain your personal information only for as long as necessary to provide my services and comply with legal and regulatory obligations. Order-related data may be retained for accounting, tax, and record-keeping purposes.

5. Transfers of Personal Data Outside the EU

Etsy operates globally. As a result, information related to your order may be processed or transferred outside of the European Union. I rely on Etsy’s compliance mechanisms and applicable legal safeguards for such transfers when using the Etsy platform.

6. Your Rights

If you reside in certain territories, including the European Union, you have rights related to your personal information under applicable data protection laws. These rights may include:

• Access to the personal information I hold about you
• Requesting correction, update, or deletion of your personal information
• Objecting to or restricting how your personal data is processed

If you would like to exercise any of these rights, please contact me through Etsy Messages.

7. Data Security

I take reasonable steps to protect your personal information. Customer data is accessed only when necessary to fulfill orders or provide customer support and is not used or stored outside Etsy systems unless required to complete your order.

8. Contact Information

For the purposes of EU data protection law, I, the owner of the Routerbox Etsy shop, am the data controller of your personal information.

If you have any questions or concerns, please contact me through Etsy Messages.

Last updated: March 2026