ScratchandMeow

This Privacy Policy explains how we collect, use, and protect your personal data when you engage with our services on Etsy. Your privacy is very important to us, and we only use your information to fulfill your order, improve your shopping experience, and contact you if necessary.

What Information Do We Collect?
To fulfill your order, we need access to certain details that you authorize Etsy to share with us, such as:
Full name
Email address
Billing and shipping address
Phone number
Payment details (processed securely through Etsy or authorized providers)
Product information related to your order
You may also choose to share additional personal details (like product personalization notes or shipping updates) if you contact us directly.

How Do We Use Your Information?
We use your data for the following purposes:
To process and ship your order
To contact you in case of any questions or issues with your purchase
To comply with Etsy’s Seller Policy and legal obligations
To fulfill recordkeeping and tax requirements
We do not use your information for marketing purposes without your explicit consent.

Legal Grounds for Processing
We rely on the following legal bases to process your personal information:
To perform the contract (fulfilling your order)
To comply with legal obligations (e.g., tax laws)
As required by Etsy Seller Policy and Terms of Use

Do We Share Your Data With Third Parties?
We do not sell or trade your personal information. However, we may share it with trusted third parties to help us operate our business and deliver your order. These include:
Etsy – for order processing and platform compliance
Shipping carriers – to deliver your package (e.g., local postal services or international logistics companies)
Payment processors – such as Etsy Payments, PayPal or Payoneer
Professional service providers – like accountants or legal advisors (when legally required)
Government authorities – to comply with legal requirements
In case of a business transfer – your information may be shared lawfully
We ensure that any third-party partner follows proper data protection and confidentiality standards.

Data Security
We take data security seriously. Your sensitive payment information (like credit card details) is processed securely and is not stored on our systems after the transaction is complete.

Data Retention
We only retain your personal data for as long as necessary to fulfill your order, comply with our legal obligations, and resolve any potential disputes. For example, we may keep your name and address on invoices required for tax purposes.

International Data Transfers
Some of our service providers may operate outside the EU. If your data is transferred internationally, we ensure it is handled securely in compliance with applicable data protection laws. When necessary, we rely on mechanisms such as Privacy Shield or equivalent frameworks.

Your Rights
If you are located in certain territories (including the US,EU), you have the right to:
Access the personal data we hold about you
Request corrections or updates to inaccurate information
Request the deletion of your personal data, with some legal exceptions
Receive a copy of your data (data portability)
Object to the processing of your data or withdraw consent
Restrict how we use your data in certain cases
To exercise these rights, please contact us directly via Etsy messages or email at dimaetsy2@gmail.com.

Changes to This Policy
We may update this Privacy Policy from time to time. All changes will be posted on this page. We recommend reviewing it periodically to stay informed.

Contact Us
If you have any questions about this Privacy Policy or how we handle your data, feel free to reach out:
Via Etsy messages
By email: dimaetsy2@gmail.com

By using our shop, you agree to this Privacy Policy.