StoreUtsav

Noida, India

377
Sales
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 5.0 (98)
12 years
on Etsy
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 5.0 (98)
377
sales
12 years
on Etsy
377
Sales
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 5.0 (98)
12 years
on Etsy
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 5.0 (98)
377
sales
12 years
on Etsy

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Announcement

Last updated on May 11, 2026
Rakhi Sinha

Contact shop owner

Rakhi Sinha

Reviews

5.0 (98)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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About StoreUtsav

India Gift: Decor, Painting, Stationery, Fashion, Stone

Sales 377
On Etsy since 2013

India Gift: Decor, Painting, Stationery, Fashion, Stone

Shop about video description

Store Utsav - Celebrate Art!

Shop policies

Last updated on Dec 2, 2025

Shipping

See item details for estimated arrival times.

Customs and import taxes

For US deliveries, Etsy policy requires that import duties and fees are included in the checkout price. Non-US buyers may need to pay these fees upon delivery. You can message me to confirm how these fees will be paid for your order. I'm not responsible for any customs-related delays.

Payment options

Secure options
Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

Privacy policy

More information

Last updated on Dec 17, 2025

Frequently asked questions

Order Tracking

To ship your order, I use national postal services as well as private operators, depending on the most reliable delivery proposition at the time of shipping. I provide a tracking ID after shipping the order. After the shipment leaves India, the last-mile delivery network of the destination country takes over. You may track your order on the logistics company's tracking site.

Any tracking request for shipment loss or delay needs to be filed with us within 30 working days of making the purchase. Dispatch queries for shipments beyond this time frame will not be entertained, as Store Utsav may not be able to recover the records from the delivery services involved.

Return, Exchange, & Cancellation Details

We have 'NO CANCELLATION POLICY.' Orders once placed with us cannot be cancelled. Only very exceptional returns & exchange requests, as specified in its dedicated FAQ, will be accommodated. This restriction is due to international return customs complexity and possibility of product damage in added transit. Therefore, please read product description very well and in case of any query thereof, please message me, BEFORE purchasing. Read FAQs below to know more.

Which cases are NOT eligible for return/replacement for "received" products?

Some slight irregularities in pattern, weaving, color, design, etc signify these are unique, handcrafted products. These are not machine-crafted, and therefore, they cannot be returned/exchanged on these grounds. Please also note that the look of the actual product may vary in texture, color, and brightness from that of its digital image.

Which cases are eligible for return/exchange?

ONLY the following cases will be eligible for RETURN/EXCHANGE:

a. Damaged product (beyond what is visible in the image in our Etsy shop and as mentioned in the product description) received. To claim this, please video record (for proof) when you are opening/unboxing the original packaging for the first time.

b. Wrong product shipped

c. Product not received. Note that delivery failing due to special circumstances like any recipient's non-availability at the mentioned address, weather, natural calamity, pandemic, fire, government directives/policies, customs issues, strikes, wars, or any circumstances beyond our control is not eligible for return/exchange.

What are Store Utsav's exchange/return terms?

a. All items must be returned in the same conditions as received, with all the tags and invoice in place. Any item exhibiting signs of more wear, tear, alteration, resizing, or damage than when I shipped, will not be accepted for return.

b. The shipping cost & any customs charges (across shipment transport) for the return will be FULLY payable by the buyer.

c. File your return/exchange request(s) within 48 HOURS of receiving (date & time of delivery as per delivery partner's time stamp) the product(s). No return requests will be entertained beyond this RIGID timeline.

d. We process the replacement/refund within 15 working days of acknowledging the validity of your return/replacement request.

What about shipping delays/losses/returned shipment by delivery channels?

We are not responsible for the delay incurred at the delivery channels' ends.

We ship via the national postal service or a private operator. A shipment is delivered through the destination country's last-mile network of the shipment carrier. We are not responsible for any loss of shipment after it has left Indian territory, as international operations & development during the transit are beyond our control.

We are also not responsible for delay/lost/returned shipment due to the recipient's non-availability at the mentioned address, festive load, weather, natural calamity, pandemic, fire, govt directives, customs issues of the destination country, or any circumstances beyond our control.

Customs regulations of shipment delivery address.

BEFORE ordering, please find out the customs regulations in the shipping destination country. Store Utsav will NOT be responsible in ANY WAY for ANY customs-related issues regarding Store Utsav shipment, in the destination country (as per the shipping address).

Also, the buyer will bear any applicable tariffs, taxes, and/or duties incurred at the shipping address. Please ascertain the international shipping receipt regulations at the destination address. We will not bear any charges or get involved in any customs issues. We are also not responsible for any delivery delays due to customs checks all across the transit.

Store Utsav is NOT shipping to ALL European Union Nations and North Ireland

Due to some dispatch regulations, currently, we have suspended shipping to European Economic Area (EEA) countries and Northern Ireland until further notice. Therefore, please do NOT place an order with ANY EEA country or Northern Ireland shipping address with us. We will NOT be able to fulfil it. The onus of placing an order with a shipping address we do NOT ship to and any charges thereof rests entirely with the buyer. Store Utsav will NOT be liable for any related refund or charges in case an order with any EU or Northern Ireland address is placed, nevertheless.

Care instructions

Natural Raw Material: We mostly use natural raw materials, so keep our products away from moisture. As applicable, hand wash cotton based products in mild detergent & room temperature water. Dry in shade. Iron moderate to mild. Silks are to be dry-cleaned. Use of bleach, machine wash, and sun drying not recommended.

Metal: Since our products mostly use metal alloys, try keep them away from moisture. After use, clean them with dry, soft cotton fabric. Then keep them in a well sealed box among cotton balls.

Leather Products: Keep them away from moisture. Even if they get moist, dry them very well, preferably in sun for at least 3-4 days. Store leather products in well sealed dry non-porous bag/box.

In case of any query, please inbox.

Gift wrapping and packaging

Due to international transit and custom checks (which may sometimes involve opening of shipments), I do not offer gift wrapping.

In addition to the above points, to also control product, packaging, & shipping prices for my customers, my shipment packaging focuses solely on its safe & intact delivery to the specified shipping address.

Seller details