TRiBUTE8

This privacy policy explains how we collect, use and protect your personal data when you purchase from our Etsy shop, contact us or otherwise use our services through Etsy.

Data controller

The data controller responsible for your personal data is the owner of this Etsy shop. You can contact us via Etsy messages or at the email address provided in our shop details.

What data we collect

When you place an order or contact us, we collect the information necessary to process your request, including:
- Name
- Postal address
- Email address
- Order details (items purchased, price, date)
- Any information you voluntarily provide in messages

How and why we use your data

We use your personal data only to:
- Process and deliver your orders
- Provide customer support and answer your messages
- Meet our legal, tax and accounting obligations
- Resolve disputes or enforce our shop policies

Legal bases for processing

We process your personal data on the following legal bases:
- Performance of a contract (to fulfil your order)
- Compliance with legal obligations (for tax and accounting records)
- Our legitimate interests (to provide and improve customer service, protect our business)

Sharing of data

We share your data only when necessary to provide our services, for example:
- With Etsy, to comply with their Seller Policy and Terms of Use
- With delivery and postal services, to deliver your order
- With professional advisers (accountant, tax adviser) where required by law

We do not sell or rent your personal data and we do not use your data for unsolicited marketing messages.

Data retention

We keep your personal data only for as long as necessary:
- Order and invoice records are kept for the period required by tax and accounting laws
- Message history is kept as long as needed to provide customer service and protect our business, then deleted or anonymised

Your rights

If you are in the European Union or the European Economic Area, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your data when it is no longer needed or when you withdraw consent
- Object to certain forms of processing
- Lodge a complaint with your local data protection authority

If you wish to exercise any of these rights, please contact us via Etsy messages or email.

Data security

We take appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, disclosure and alteration. Access to your data is limited to the persons and services that need it to fulfil your order and provide our services.

Use of data outside Etsy

If you sign up separately for our newsletter or other marketing outside Etsy, we will clearly inform you about the purposes and will only use your data for those purposes with your consent. You can withdraw your consent at any time.