TiloJewelry

New York, United States

140.2k
Sales
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 4.8 (34k)
8 years
on Etsy
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 4.8 (34k)
140.2k
sales
8 years
on Etsy
140.2k
Sales
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 4.8 (34k)
8 years
on Etsy
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 4.8 (34k)
140.2k
sales
8 years
on Etsy
140187 Sales

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Announcement

Last updated on Jun 4, 2026
Jonathan

Contact shop owner

Jonathan

Reviews

4.8 (34038)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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About TiloJewelry

From our family, to yours. Authentic Fine Jewelry

Sales 140,187
On Etsy since 2018

From our family, to yours. Authentic Fine Jewelry

Shop about video description

Three Generations Strong.

Shop members

  • shop-member-photo
    Jonathan

    Owner, Designer, Maker

    Handmaking fine gold jewelry has been a part of my family for 3 generations. My passion for jewelry started from when I was a young boy watching my grandfather work. Today we take pride in creating new designs that you will find all over the world.

  • shop-member-photo
    Moshe

    Designer, Marketer, Customer Service

  • shop-member-photo
    Kate

    Maker, Designer

    Kate has been with us at the TILO family for over 15 years. She is a dedicated and experienced designer who helps with our manufacturing process.

  • shop-member-photo
    André

    Photographer

Production partners

  • Hoop manufacturers in Queens, NY

    Borough of Queens, NY

    Supplies merchandise

Shop policies

Last updated on Jul 15, 2020

Shipping

See item details for estimated arrival times.

Customs and import taxes

For US deliveries, Etsy policy requires that import duties and fees are included in the checkout price. Non-US buyers may need to pay these fees upon delivery. You can message me to confirm how these fees will be paid for your order. I'm not responsible for any customs-related delays.

Digital downloads

Made-to-order downloads
I’ll create your items after purchase and you’ll receive an email when the files are ready to download. The time I need to complete these items can vary. Contact me if you have questions.

Payment options

Secure options
Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

More information

Last updated on Jan 7, 2026

Frequently asked questions

When will my order ship?

We generally ship all orders within 24 hours from the time of purchase. Our team works fast to make sure your new jewelry arrives as quick as possible!

How long is the shipping time?

U.S.A

2-5 business days with USPS insured first class shipping.

We also offer "FedEx Express 2-day" shipping, USPS "Priority Mail" and "Priority mail express".

All U.S. orders that are $179+ are automatically upgraded with FREE Express 2-Day Shipping with FedEx.

Any domestic orders that are over $500, will require a signature at the door. To remove/modify signature requirement, kindly reach out to us before you place an order.

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International

7-10 business days with "USPS First Class Package International"

We also offer "Priority Mail International" & "Priority Mail Express International"

Shipping fees/duties are not refundable

Are your gold hoops actually handmade in New York City?

Absolutely! We've been manufacturing gold hoops in Queens, New York since 1994. The passion holds strong and we're happy to see the Tilo Jewelry family growing ever since. Since Etsy is a place for handmade items, we were thrilled to spread the word and continue providing the best quality hoops through this awesome platform.

What's the difference between solid gold and gold plated?

Simply put, solid gold is when the item is made entirely from gold, whether it's 10K, 14K, or any other karat. Items which are hollow inside, like ball stud earrings, are still considered solid if the materials are all made entirely from gold.

Gold plated means that there is a super thin layer of gold sandwiched on top of another metal like silver or brass. It's still jewelry, but if you want something to last a lifetime, better stick with solid gold.

I got an allergic reaction but the item says solid gold!

Please follow this simple step before placing new jewelry into your piercing!

After removing your old earrings, please make sure to clean your piercing very well before inserting anything else. As you pull your worn earrings out, some dirt will come into the hole from the back of the piercing. Naturally, dead skin and other debris build up over time which can cause a reaction or infection.

Spread the knowledge to all your friends 😃

What is your return policy?

Our return policy is 30 days. This begins from the time your package was delivered. The item must be unworn and have no signs of wear or damage.

A bundle can only be returned as a complete set. No individual item of a bundle can be returned for refund.

Tilo Jewelry has the right to reject any return that does not meet these requirements.


How do I start my return?

Please reach out to us on Etsy or send us an email to start your return.

How can I make a return?

To start a return simply click on the link below. You can also use the contact button to send us a message with your order number and we will take care of it right away!

https://track.shipstation.com/f/r/g/Q%2Bq1vAz9ceB2tUci0%2FSagA%3D%3D

How do I care for my Tilo Jewelry pieces?

All of our jewelry is made to last a lifetime and will last you many years with the proper care.

Wear it and have fun with your jewelry! Here are a few tips:

- Avoid contact with perfumes or make-up products.
- Rinse your jewelry with clear water after being exposed to salt water.
- Water makes silver tarnish
- Clean piercings between changing jewelry
- Get a small jewelry pouch/organizer

Can I swim wearing my gold jewelry?

Yes, water activities are okay. If you do get in contact with salt water, it's best to rinse your jewelry piece well.

Seller details