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Cancellations: accepted
Request a cancellation: within 2 hours of purchase
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Frequently asked questions
Custom and personalized orders
Special custom orders:
Special custom orders include any items that are not in standard stock on the Two Tone Jewelry website or e-Bay store; or items that have been changed under special request of the customer; such as changing the color of the gold, changing stones, alteration of item’s look or shape. Special custom orders which include all wedding bands are final sale therefore not refundable.
Sizing details
I need to convert from European to American finger sizes. How can I do this?
A: Please use the ring conversion chart on the following website: http://www.onlineconversion.com/ring_size.htm
Engraving
Can you engrave rings?
A: Yes. There is an additional $15 charge for engravings (Wedding Band engraving is free of charge).
Appraisals
Do you provide appraisals for insurance?
A: At the customer’s request, appraisals will be mailed at an additional cost of $20.
Sales Tax
Do I pay sales tax?
A: Only orders shipped within the New York State are subject to an 8.875% sales tax.
Who is Two Tone Jewelry
Who is Two Tone Jewelry?
A: TWO TONE JEWELRY MFG. CO. was established in 1977 as a manufacturing company. Since 1986, Two Tone Jewelry began servicing the retail sector as well as the wholesale market. At Two Tone, we are committed to providing our customers with fine jewelry of great value with your complete satisfaction or a 30-day money-back guarantee. Being both a manufacturer and importer, we pass on tremendous savings to our customers, which is just another reason why our customers return to us again, and again.
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