MBVGDesigns

VG Designs Privacy Policy

This Privacy Policy describes how and when VG Designs collects, uses and shares information when you purchase an item from our Etsy shop, contact us, or otherwise use our services through Etsy.

Information We Collect

To fulfil your order, you may provide us with certain information through Etsy, such as your name, email address, postal address, payment-related order information, and details of the product you are ordering.

For personalised products, you may also provide additional information such as names, dates, photographs, wording or other personalisation details required to create your order.

Why We Need Your Information

We collect, use and share your information only where necessary to:

Process and fulfil your order.
Create and personalise the products you have purchased.
Communicate with you about your order.
Arrange delivery of your order.
Provide customer service and resolve disputes.
Comply with legal, tax and accounting obligations.
Comply with Etsy's Seller Policy and Terms of Use.

We do not use information provided through Etsy to send unsolicited marketing messages.

Sharing Your Information

Your personal information may be shared only when necessary to provide our services.

This may include Etsy, delivery and courier companies used to deliver your order, and professional or government authorities where disclosure is required for legal, tax or accounting purposes.

We do not sell or rent your personal information to third parties.

Data Retention

We retain personal information only for as long as necessary to provide our services and comply with our legal, tax and accounting obligations.

Personalisation files, photographs or other information supplied specifically for creating an order may also be retained for a reasonable period in case a replacement or repeat order is required, after which they may be securely deleted when no longer necessary.

Your Rights

If you are located in the European Union or European Economic Area, you may have rights under the General Data Protection Regulation (GDPR), including the right to access, correct, restrict or request deletion of certain personal information we hold about you.

You may contact us through Etsy if you have a question or request concerning your personal information.

For information held directly by Etsy, including information relating to your Etsy account or payment processing, you should contact Etsy directly.

Privacy Contact

For the purposes of EU data protection law, VG Designs is the data controller for personal information we receive in connection with fulfilling your orders.

If you have any questions about how we handle your personal information, please contact us through Etsy Messages.

VG Designs
Veronika & Aleksandrs