VienLuna 🌟🌟🌟 Turning Your Pet & Family Moments into Keepsakes
All items
Announcement
Last updated on Jul 9, 2025
Reviews
4.9
(1599)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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StarMarie on Oct 18, 2026
5 out of 5 starsQuick shipping and fast delivery Looks like great quality
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Sophie on Oct 17, 2026
5 out of 5 starsAmazing quality and great customer service. I bought this as a gift and am so happy with it!!
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Hailey on Oct 13, 2026
5 out of 5 starsThe product came much sooner than expected and its perfect! Exactly what I had pictured when I ordered!
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Jane on Oct 18, 2026
5 out of 5 starsI received a pic of the design to approve before the item was stitched. So very pleased! Will buy again! Jane
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Liliana on Oct 17, 2026
5 out of 5 starsQuality is amazing, the perfect gift and the service and communication was spectacular at all times
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About VienLuna
Sales
8,867
On Etsy since 2024
Shop members
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Vien Klett
Owner
Hi! I'm Vien Klett, founder of VienLuna. I’m passionate about creating custom embroidered pieces that capture memories, milestones, and moments. Every stitch is crafted with care to celebrate your unique story.
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Emma
Customer Service
Hi! I'm Emma, here to make your VienLuna experience smooth and special. From answering questions to helping with custom orders, I'm always happy to assist and make sure you feel right at home with us!
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David
Designer
Hi! I'm David, the designer behind VienLuna’s custom embroidery. I’m passionate about turning your ideas into beautiful stitched art, creating designs that feel personal, timeless, and full of heart.
Production partners
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Embroidery Shop
Fort Worth, TX
They will fulfillment and ship items for me.
Shop policies
Last updated on Apr 26, 2025
Shipping
See item details for estimated arrival times.
Customs and import taxes
For US deliveries, Etsy policy requires that import duties and fees are included in the checkout price. Non-US buyers may need to pay these fees upon delivery. You can message me to confirm how these fees will be paid for your order. I'm not responsible for any customs-related delays.
Payment options
Secure options
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.
Returns & exchanges
See item details for return and exchange eligibility.
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
Privacy policy
More information
Last updated on
Dec 17, 2025
Frequently asked questions
Do you accept custom and personalized embroidery orders?
🧵 Yes, absolutely!
Personalized embroidery is at the heart of what we do.
You can customize your order with:
🐾 Your pet's photo, name, outline, or even just their ears
🧵 Placement options: neckline, chest, sleeve, back, etc.
Simply leave your instructions at checkout or message us with your idea — we’ll do our best to bring it to life with thread and care.
What size should I choose?
👕 Our apparel is unisex fit and generally true to size.
To find your best fit:
✅ Please refer to the size chart in each listing
📏 We recommend measuring your favorite shirt and comparing it to our chart
🧥 Want a more relaxed or oversized look? Consider sizing up
If you’re unsure, feel free to message us — we’re happy to help you find the perfect fit!
How should I care for my embroidered clothing?
To keep your embroidered piece looking its best:
🧼 Turn inside out before washing
💧 Wash in cold water on a gentle cycle
🌿 Use mild detergent, no bleach or softeners
🌬️ Air dry or tumble dry on low
🚫 Do not iron directly over embroidery
Each item is handmade with care, so a little extra love goes a long way! 💛
Do you offer gift wrapping or special packaging?
Yes! We offer gift wrapping and custom packaging upon request. 🎁
Each order is carefully wrapped with love. If you're sending a gift directly to someone, we can include a handwritten note too — just leave us a message at checkout! 💌✨
Do you offer wholesale or bulk orders?
Yes, we offer wholesale options!
If you’re interested in stocking our embroidered products in your shop or placing a large custom order, please message us directly. We’d love to discuss details, pricing, and timelines with you! 🧵📦
Do you accept custom and personalized orders?
Yes! Custom embroidery is our specialty. Whether it's your pet, handwriting, a special quote, or a family outline — we’d love to bring your idea to life. Just send us a message to get started! 💌
Can I see a proof before you start?
Yes! For custom designs like pets or handwriting, we’re happy to send a preview/mock-up before we begin stitching.
How to Order Your Custom Embroidery?
👕 Step 1: Choose your item – t-shirt, hoodie, sweatshirt, tote bag, or hat
🎨 Step 2: Select size, color, and quantity
🛒 Step 3: Click “Add to Cart” or “Buy Now”
✍️ Step 4: In the “Personalization” box or “Note to Seller,” add your custom info (name, date, thread color, font, or upload photo)
💳 Step 5: Complete your payment
📩 Step 6: Send reference images or details via Etsy Messages
🔍 We’ll send a digital proof before stitching so your design turns out just right!
Looking for more? Find it on Etsy