Vitraaze

Kyiv, Ukraine

26.4k
Sales
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 4.9 (6k)
12 years
on Etsy
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 4.9 (6k)
26.4k
sales
12 years
on Etsy
26.4k
Sales
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 4.9 (6k)
12 years
on Etsy
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience. 4.9 (6k)
26.4k
sales
12 years
on Etsy
26363 Sales

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Announcement

Last updated on Jun 16, 2026
Vita

Contact shop owner

Vita

Reviews

4.9 (6033)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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About Vitraaze

Hand Painted Glassware for Thoughtful Gifts

Sales 26,363
On Etsy since 2014

Hand Painted Glassware for Thoughtful Gifts

Shop about video description

Hand Painted Glassware Made to Feel Personal

Shop members

  • shop-member-photo
    Vita

    Owner, Creator, Customer Service

  • shop-member-photo
    Irene

    Assistant, Designer

  • shop-member-photo
    Serhiy

    Shipper, Photographer

Shop policies

Last updated on Nov 29, 2018

Shipping

See item details for estimated arrival times.

Customs and import taxes

For US deliveries, Etsy policy requires that import duties and fees are included in the checkout price. Non-US buyers may need to pay these fees upon delivery. You can message me to confirm how these fees will be paid for your order. I'm not responsible for any customs-related delays.

Payment options

Secure options
Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 12 hours of purchase

More information

Last updated on Jun 16, 2026

Frequently asked questions

Custom and personalized orders

Is personalization free?
Yes — personalization is free on every item in my shop. Add a name, date, or birth-month flower in the "Note to seller" box at checkout, or message me after ordering. Custom orders are always welcome, so just contact me if you'd like something special.

Custom orders are welcome. Please feel free to contact me if you need something special.

Where do I add my custom text for my order?

Add it in the "Note to seller" section when you check out. If you forget, just message me — I'll reach out before I start painting.

Can you send my order directly to the gift recipient with a gift note?

Yes, I can. Please write the recipient's address in the shipping section and add the gift note to the 'notes to seller' section. Also I won't include any pricing information.

Care instructions

Yes — mugs are made for hot and cold drinks and are microwave safe. To keep the hand-painted design looking its best, I recommend gentle hand washing with a non-abrasive sponge.

Gift wrapping and packaging

Gift wrapping is currently available in the shop — just select it when ordering.

Wholesale availability

Yes — I'm happy to set up a long-term wholesale agreement. Message me for special pricing.

Cancellation of order

If you need your order be cancel, please contact me within 12 hours. I will cancel and make a refund. If your order is shipped - cancellation is not possible.

How long does an order take, and how fast is shipping?

Each piece is painted to order. Processing usually takes 5 business days, and then it ships. Some designs are already in the USA and arrive in 2–5 days — look for the "Last Minute Gifts" section.