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Announcement
Last updated on Jul 1, 2026
Reviews
4.9
(180)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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Elizabeth on Aug 18, 2026
5 out of 5 starsThe quality of the sleeve and the image on the sleeve were just as pictured. The sleeve itself was thicker than I thought it would be, which made me very happy, because I feel it will protect my laptop very well. Overall I was very pleased with this purchase.
Kawaii responded on Aug 19, 2026
Thank you so much for your sweet feedback! Your support means so much to us!🌷🌟
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Paola on Aug 6, 2026
5 out of 5 starsBeautiful mug and it is of good quality. This is my 3rd order from this store and everything has exceeded my expectations. Will continue being a returning customer.
Kawaii responded on Aug 7, 2026
Thank you so much for your sweet feedback! Your support means so much to us!🌷🌟
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Liliana on Jun 13, 2026
5 out of 5 starsSuper cute bath mat, the colors are a pretty close match to the shower curtain I already own. I love that it's easy to get stray hairs off the mat (either my long hair or my cats fur).
Kawaii responded on Jun 14, 2026
Thank you so much for your sweet feedback! Your support means so much to us!🌷🌟
About KawaiiVonVon
Sales
636
On Etsy since 2023
Shop members
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Danny
Assistant, Designer, Customer Service
I'm available all time if you need my help!
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Olivia QingQing
Customer Service, Photographer, Designer
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Grace
Owner, Designer, Customer Service
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Ivonne
Owner, Designer, Customer Service
Production partners
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AI-Assisted Creative Design Software
San Jose, CA
We use Adobe Photoshop, an AI-assisted creative software to create and enhance the designs. We use it for tasks like image editing, layout, color adjustments, and preparing files for printing.
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GELATO
Atlanta, GA
Gelato is a print-on-demand company that operates globally, offering creators, businesses, and entrepreneurs the ability to design and sell custom products, including calendars, apparel, and wall art, without handling inventory or logistics.
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Personalized Product Manufacturer
Charlotte, NC
Printful prints designs on a variety of products such as T-shirts, hoodies, mugs, posters, and more.
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Personalized Product Manufacturer
Wilmington, DE
Printify connects users with a network of printing partners who specialize in producing a wide range of custom products, including apparel (T-shirts, hoodies), accessories (mugs, phone cases), and home goods (pillows, blankets).
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Personalized Product Manufacturer
Hong Kong
My production partner professionally manufactures, prints, assembles, packages, and ships the finished product directly to the customer.
Shop policies
Last updated on Jul 10, 2024
Shipping
See item details for estimated arrival times.
Customs and import taxes
For US deliveries, Etsy policy requires that import duties and fees are included in the checkout price. Non-US buyers may need to pay these fees upon delivery. You can message me to confirm how these fees will be paid for your order. I'm not responsible for any customs-related delays.
Payment options
Secure options
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.
Returns & exchanges
See item details for return and exchange eligibility.
Cancellations
Cancellations: accepted
Request a cancellation: within 24 hours of purchase
More information
Last updated on
Mar 16, 2026
Frequently asked questions
Order Cancellation Policy - Can I cancel my order after placing it?
We only accept order cancellations within 24 hours of placing your order.
- Production Process: Once an order is placed, it typically enters the production process quickly. This ensures we can maintain our high standards of quality and timely delivery.
- Difference from Shipping Process: The production process is separate from the shipping process. Even if the item has not yet been shipped, it is likely already being created, which is why cancellations cannot be processed beyond the 24-hour window.
Shipping Process - How can I track the progress of my order?
Once your order is placed and confirmed, you will receive a confirmation email with tracking information once your order has been shipped. You can use this tracking information to monitor the progress of your shipment until it reaches its destination.
Gift Options - Why are some products not available for gift wrapping, gift message, or gift packaging?
Some of our products are sourced from different providers or manufacturers who may not offer gift wrapping, gift message or gift packaging options. This limitation is beyond our control, but we strive to provide a wide selection of products that meet various needs and preferences.
Shipping Process - Why are some of my products being shipped separately?
Some of the products available on our platform are sourced from different providers or manufacturers. As a result, they may be shipped separately to ensure timely delivery and to adhere to the shipping policies of each provider.
Shipping Process - What should I do if I receive only part of my order?
Partial shipments occur when products are sourced from different providers or when items are shipped separately to ensure timely delivery. This allows us to provide you with a wider selection of products and faster shipping options. If you have concerns about missing items or if there are discrepancies with your order, please contact our customer support team for assistance.
Return, Exchange & Refund - Can I return or exchange my order if I encounter a problem or find it faulty?
- Yes, we accept returns and exchanges for products in the event of a problem or if the item is found to be faulty upon receipt. Your satisfaction is important to us, and we strive to resolve any issues promptly.
- To initiate a return or exchange, please contact our customer support team. We do require photo proof of the problem or fault found on the product as part of the return or exchange process. This may include images of any printing errors, manufacturing defects, or damage to the product. Please ensure the photos clearly depict the issue.
- Once we receive the photo proof, our team will assess the issue and determine the appropriate course of action. This may involve issuing a replacement or initiating a refund.
Return, Exchange & Refund - What qualifies as a problem or fault for the items?
A problem or fault may include issues such as incorrect printing, manufacturing defects, or damage during shipping that affects the usability or appearance of the product.
Return, Exchange & Refund - How long do I have to request a return or exchange?
We’re happy to help with return or exchange requests within 30 DAYS of delivery. Please send us a message first so we can assist you.
We usually cannot accept returns or exchanges for:
1. Buyer’s remorse
2. Incorrect size ordered
3. Personal preference, such as color or fit
We kindly ask that you check the size chart and listing details before purchasing.
If there is a problem with your order, please reach out and we’ll do our best to make it right.