Whoom

This Privacy Policy explains how and when we collect, use and share information when you contact us, work with us or purchase an item from Whoom.

This Privacy Policy does not apply to the practices of third parties that we do not own or control.

Legal

Whoom relies on a number of legal bases to collect, use, and share your information, including: as needed to provide and complete our services, such as when we use your information to fulfil your order, to settle disputes, or to provide additional support;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law.

Information sharing
We will not sell, distribute or lease your personal information to any third parties

You may request details of personal information which we hold about you under the Data Protection Act 1998

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible and we will correct any inaccuracies.

Data Retention

We retain your personal information only for as long as necessary to provide you with our services and as described above in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements.

Your Rights

If you live in certain countries, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. These are as follows:

You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.

Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) We will generally delete your personal information upon request.

You can object to (i) processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Us

If you have any questions or concerns, you may contact us via Etsy.