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About WindHorseDesigns
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On Etsy since 2013
Shop policies
Last updated on May 1, 2018
Shipping
See item details for estimated arrival times.
Customs and import taxes
For US deliveries, Etsy policy requires that import duties and fees are included in the checkout price. Non-US buyers may need to pay these fees upon delivery. You can message me to confirm how these fees will be paid for your order. I'm not responsible for any customs-related delays.
Payment options
Secure options
Accepts Etsy Gift Cards and Etsy Credits
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Returns & exchanges
See item details for return and exchange eligibility.
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
More information
Last updated on
Dec 17, 2025
Frequently asked questions
I can't wear base metal earrings, can I change earwires or posts to a particular metal?
Yes, for a small fee which will depend on the metal you choose (e.g. gold, sterling silver, surgical steel, etc). Contact me for a custom option for your order.
Can I get this necklace in a larger size?
Most necklaces will come with an extender chain of up to 3 inches. Depending on the design I can add a longer extender or we can discuss a custom design. Sorry, one-of-a-kind designs cannot be duplicated or altered.
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