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Reviews
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Etsy buyer on Sep 19, 2026
5 out of 5 starsThis wooden tray is well done and beautiful. The vendor went above and beyond to see that I got it in time for my son's baptism. Wonderful to do business with.
Mikhail responded on Sep 19, 2026
Nan, thank you for your kind words and for shopping small!
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George on May 13, 2026
5 out of 5 starsThe cross wooden tray is beautiful and will make a perfect gift for my son. The seller was great about communicating making sure everything was just as I wanted. Will definitely recommend and buy from again!
Mikhail responded on May 19, 2026
George,thank you so much for your wonderful review! We’re so glad you love the tray and hope your son enjoys this special gift for years to come. It was truly a pleasure working with you, and we really appreciate your support and recommendation!
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Rachelle on Oct 14, 2026
5 out of 5 starsJust as good as the first time and as usual, very kind and responsive. My custom tray came out perfectly and im sure ill be ordering more
Mikhail responded on Oct 14, 2026
Thank you so much for your kind words and for choosing us again! We’re so happy your custom tray turned out just as you hoped. Your continued support means so much to our small family business, and we’d love to create something special for you again!
About WoodProShopUS
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Crafted with pride in our Central Florida woodworking shop, every piece we make is 100% American-made. -
We handpick premium sustainable wood to craft long-lasting personalized gifts for you that stand out . -
Our skilled woodshop maker/owner Mikhail creates each piece with meticulous attention to details.
Shop members
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Mikhail
Owner, Maker, Designer
Hi there! Welcome to WoodProShop. My name is Mikhail and I create every design you see in WoodProShop. I bring every design to life and create unique wood products for you and your beloved ones.
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Yuliya
Owner, Customer Service, Maker
Hi there! Thank you for visiting WoodProShop and doing business with us. Shop with us to create unique custom gifts! We do our best to provide you with an excellent customer service. Should you have any questions, do not hesitate to ask.
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Cancellations: accepted
Request a cancellation: within 6 hours of purchase
Privacy policy
More information
Frequently asked questions
Custom and personalized orders
All of our items can be personalized. We provide personalization at no cost to you. Indicate your text/initials etc. in the personalization box before you place the order. We will provide mockups to choose from within 24 hours. Please, keep in mind if you order a fully personalized item with some graphics that we do not have or your personalized logo, it might take a bit longer (up to 7-10 business days) to produce the item from scratch according your needs. Thank you!
NOTE: We do not engrave sport teams logos, University logos due to copyright issue.
Care instructions
Care instructions come in a special leaflet along with your item.
Sizing details
All the sizes are indicated in the listings, please, pay attention to description. If you'd like a different size and you cannot see it, please, contact us via a direct message to diacuss your custom order.
USPS Priority mail shipping delays.
We do provide FREE USPS PRIORITY SHIPPING with a tracking number included on the house. Please, consider that USPS do not scan every other package we drop at the location. After we drop the package, it is out of our hands to control the delivery process. We are not responsible for delays due to USPS.
The package may stay in pre-transit status if it misses the initial scan while being in hands of USPS.
Custom and personalized orders
MOCKUP APPROVAL
After the order has been placed, we will provide mockups within 24 hours for you to choose from. Please, check your messages. If there is no response from the customer (you) regarding the options for engraving within 2 days, we will use the default font option.
Shipping
SHIPMENT TRACKING - Upon initiation of the shipping process, tracking information will be provided to you. This indicates that your order's shipping label has been generated and that we are systematically preparing orders for packaging. Given our structured approach of dispatching in lots of approximately 15-25 items, the process can take up to 24- 48 hours. We appreciate your understanding and patience as we ensure a meticulous shipping process.
Returns & Refunds
All items are carefully handcrafted for you.
- Personalized items are non-refundable and non-returnable unless they arrive damaged or defective. Please notify us within 5 days of receiving your order.
- If a personalized item is lost or damaged during transit, we will gladly provide a replacement but cannot offer a refund. If your order wasn’t delivered, please contact us within 3 days after the estimated delivery date.
- International orders are non-returnable.
- Non-personalized items may be returned within 7 days in unused condition, with return shipping at the buyer's expense. Refunds are processed within 7 business days of receipt. We stand by our craftsmanship, though we cannot cover damage resulting from misuse.
Delivered but Stolen Packages
If an order is marked as delivered by the carrier but is later reported as stolen, we are unable to provide a replacement or refund, as such incidents fall outside of our control. We recommend checking with neighbors, household members, or contacting your local post office for further assistance.
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