Welcome to WoodenBalance shop!
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All items
Announcement
Reviews
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Caterina on Oct 14, 2026
5 out of 5 starsIt’s a good product—lightweight yet durable. We love it for our daughter’s room!
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JpPhilpott on Sep 30, 2026
5 out of 5 starsExactly what we were wanting and hoping for. Well designed and made; customer service was great when I asked about shipping status due to it coming from Ukraine/Poland.
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Frances on Sep 22, 2026
5 out of 5 starsAbsolutely stunning play shelves for my baby, couldn't be happier!
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Joanna on Aug 29, 2026
5 out of 5 starsgreat communication from the seller before and after purchase, sturdy and well made product, easy to assemble. the seller went above and beyond to promptly sort out an unexpected issue with customs and made sure I was not financially impacted. excellent customer service and would recommend this seller to all.
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Henrietta on Aug 28, 2026
5 out of 5 starsExcellent quality and fantastic customer service. This is our second step stool from this shop (with two kids, a wider step stool became a necessity). We love the craftsmanship, quick turn around, and great communication (they personalized the size for us). Highly recommend!
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Jennifer on Aug 22, 2026
5 out of 5 starsBought this for my niece’s 1st birthday and she is loving it! Great for her to climb on and she is loving it!
About WoodenBalance
Shop policies
Shipping
Customs and import taxes
Digital downloads
Payment options
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
More information
Frequently asked questions
Gift wrapping and packaging
We can pack the goods in a gift wrapping and add a gift message. Just include this information when placing your order or contact us.
Wholesale availability
We are ready to consider the possibility of wholesale. Just contact us or leave your contacts.
Custom and personalized orders
In case you need to engrave our product, you can always contact us. This option requires additional payment.
Shipping information
We ship our products all over the world for free.
Please pay special attention to the details that you specify in your order. We are not responsible for errors in order details provided by the buyer, such as spelling errors.
If your order is completed and its status is changed to shipped, but you do not see the tracking number, this means that your order has not yet been delivered to the post office for shipment.
Care instructions
We draw your attention to tips for the care of our products:
• Dust should be removed from the furniture surface with a dry soft cloth (microfiber, suede, flannel) or special panicles.
• Do not use scrapers or hard-brushed sponges. They leave small scratches.
• Periodically wipe the surface with special antistatic agents.
• Remove dirt with soap and water, followed by dry wiping. Alternatively, wet wipes can be used.
• In no case should you use aggressive cleaning agents (containing chlorine, chemicals, solvents). No cleaning with abrasive detergents (soda).
About taxes and import fees
Please note that some country laws require you to pay taxes and import fees. This is due to the fact that our products are packed in large boxes and have a large package weight. Payment of these taxes is the responsibility of the buyer. Our shop does not pay for this because we are not a resident of the buyer's country.
Please, you may check the approximate customs fee by the link: https://www.simplyduty.com/#calc
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