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About SoulfirmationsCo
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Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
More information
Frequently asked questions
What is your current processing time?
We want you to get your happy mail as quickly as possible!
Our standard processing time is 3 weeks. In most cases, our processing time is less than this. Please visit the home page banner for our current processing times.
How long does shipping take?
2-4 business days delivery time for all U.S. mail. Mail within Canada has a 5-7 business day delivery time. International mail takes 6-12 weeks for delivery.
Do you have a tracking number for my order?
All mail sent to the U.S. is shipping via USPS First-Class Mail. Full tracking is included. You will be provided with a tracking number once your order as shipped. Canada and International Mail is shipped in untracked letter mail.
What type of sticker paper do you use?
We use high quality premium matte paper, which is buttery smooth and bright white, and can use uses with most pens. Our designs are vibrant and high quality.
5. My order hasn’t arrived.
Once your order has been shipped, we are not responsible for any lost mail. Contact your local post office with your tracking number.
* All items in the shop are handmade with love. Note that sometimes colours on your screen will differ from the actual product due to varying monitors and resolutions.
* We do not offer refunds or exchanges. However, if you have an issue with your order, please message us with your order number.