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Reviews
4.9
(52)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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Georgia on May 27, 2026
5 out of 5 starsI can’t tell you how happy I am with this plaque. Not only was the design process so easy and smooth but it was made and posted within a week. I’m over the moon and would definitely order from this seller again.
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Etsy buyer on May 21, 2026
5 out of 5 starsExcellent finish and very good quality. I read the reviews and was a bit worried but I Must say that they may be a one off as my experience was good
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Etsy buyer on May 14, 2026
5 out of 5 starsGreat product; easy communication. Make sure you use the proofing to double check that your text is correct – I imagine it’s not easy to remake.
X.Cheng responded on May 16, 2026
Thank you so much for your kind review. I’m glad to hear you were happy with the product and the communication. You’re absolutely right — the proofing stage is very important for custom pieces, especially with engraved or cast text, so I truly appreciate you taking the time to review everything carefully before production. It was a pleasure working with you!
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Virginia on May 7, 2026
5 out of 5 starsThe bronze plaque made in memory of my sister arrived today, and it outdid all my expectations. It’s absolutely beautiful, and I am eternally grateful to this seller for his expertise and devotion to quality.
X.Cheng responded on May 16, 2026
Thank you so much for your deeply touching words. It was truly an honor to create this memorial plaque for your sister, and I’m so grateful to know that it met your expectations. I sincerely appreciate your trust in my work, and I hope this piece serves as a beautiful and lasting tribute to her memory.
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dana on Apr 21, 2026
5 out of 5 starsSo pleased with this purchase that I'm ordering more for other areas in our home!
X.Cheng responded on May 16, 2026
Thank you so much! I’m really happy to hear that you’re pleased with your purchase. It means a lot that you’d like to order more pieces for other areas of your home, and I’d be honored to create them for you.
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Rex on Apr 17, 2026
5 out of 5 starsFantastic object. Beautifully made and very hefty. Looks better than the photos. Great service
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Prem on Apr 10, 2026
5 out of 5 starsLooks wonderful und look forward to hanging it.
X.Cheng responded on May 16, 2026
Thank you so much for your kind words. I’m really glad to hear that you were happy with both the service and the quality of the piece. It was a pleasure working with you, and I truly appreciate your support!
About ZephyrStudioHK
Sales
344
On Etsy since 2025
Shop members
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Shawn
Owner
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Tim
Designer
Shop policies
Last updated on Dec 19, 2025
Shipping
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Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment options
Secure options
Accepts Etsy Gift Cards and Etsy Credits
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Returns & exchanges
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Cancellations
Cancellations: accepted
Request a cancellation: within 12 hours of purchase