The story of mooneyesillustration
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Announcement
Last updated on May 11, 2020
Reviews
5.0
(84)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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Etsy buyer on Jan 11, 2026
5 out of 5 starsI absolutely love this candle holder and I am so glad I bought it! It was packed really well and arrived quickly and without any damage. A beautifully crafted item that I will cherish all my life - thank you so much!
izzi responded on Jan 11, 2026
thank u so much for supporting my small business! i‘m so happy u like the candle holder 🖤
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Natalie on Dec 9, 2025
5 out of 5 starsBeautiful! I'd almost rather keep the bottle for myself than give it away. It was securely packaged and even came with a ribbon, so it could be given as a gift right away. Excellent! Definitely not my last purchase.
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Johannes on Apr 17, 2025
5 out of 5 starsThe item was securely packaged, and the product appears to be of high quality. However, the shipping costs are unclear. I paid shipping costs for both orders, and they arrived in the same package. I would have assumed that if you pay for shipping twice, two different packages would arrive, or you'd get a partial refund.
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Kate on Dec 26, 2024
5 out of 5 starsMom was very happy for Christmas :) The cups are incredibly beautiful, top quality! The glaze and the black clay 🤌 super fast shipping, safe and environmentally friendly packaging 👌 I'd be happy to order again!
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Anna on Aug 6, 2024
5 out of 5 starsBeautiful, sweet and at the same time elegant cups for visitors, friends, mother daughter, etc. Exactly as pictured. Great work. Quality made in Austria. Small works of art. Super kind support also from the artist (Izzi). Fast secure shipping. Top!
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Anna on Aug 6, 2024
5 out of 5 starsBeautiful, sweet and at the same time elegant cups for visitors, friends, mother daughter, etc. Exactly as pictured. Great work. Quality made in Austria. Small works of art. Super kind support also from the artist (Izzi). Fast secure shipping. Top!
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Etsy buyer on Jun 4, 2024
5 out of 5 starsBeautiful mug and well-known original, an excellent gift idea for yourself or someone at home. Roomy definitely recommended
About ArtStudioIzzi
Sales
272
On Etsy since 2020
Shop policies
Last updated on Nov 6, 2023
Shipping
See item details for estimated arrival times.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment options
Secure options
Accepts Etsy Gift Cards and Etsy Credits
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Returns & exchanges
See item details for return and exchange eligibility.
Cancellations
Cancellations: accepted
Request a cancellation: before item has shipped
Terms & Conditions and Right of Withdrawal
For extrajudicial settlements of consumer disputes, the European Union has launched an online platform ("ODR platform"): https://ec.europa.eu/consumers/odr
More information
Last updated on
Dec 17, 2025
Frequently asked questions
Delivery & shipping
I ship all of my products from Austria via POST. Once the order leaves my studio I am no longer responsible for its arrival but I will always do everything I can to ensure that it is correctly packaged to get to your door. Occasionally there can be delays with orders due to issues that are out of my control such as weather conditions (particularly around the world) so I just ask that you take that in to consideration when ordering and checking my shipping times.
Colours
The colours on your design may vary slightly from what you are seeing on screen. It can also depend on what resolution or brand monitor you use as to the colour variation.