BeciCallow
Handmade ceramics, homeware and jewellery
Leigh-on-Sea, United Kingdom
Shop policies
Last updated on
May 10, 2022
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Welcome to my shop !
I hope that you enjoy your shopping experience with me. In order to make sure that you know what to expect please read through my shop policies, and if you have any queries that don't hesitate in contacting me.
You can also follow me on instagram for updates and discount codes @becicallowdesign
I hope that you enjoy your shopping experience with me. In order to make sure that you know what to expect please read through my shop policies, and if you have any queries that don't hesitate in contacting me.
You can also follow me on instagram for updates and discount codes @becicallowdesign
Accepted payment methods
Accepts Etsy Gift Cards and Etsy Credits
Returns & exchanges
See item details for return and exchange eligibility.
Payment
I accept payment through PayPal and also through credit/ debit cards via Etsy's direct check out. This will appear on your bank statement as Etsy. However if I do not receive payment within 10 days your order may be cancelled. If you have any questions or concerns please get in contact and I will do my best to help.
Shipping
>>>> All of my products are handmade by me using solid silver. Once you have placed your order I aim to dispatch the item within 3-7 days (not including weekend/bank holidays) if it will take me longer than 7 days I will contact you. If you would like your item quicker please contact me and I will let you know the waiting time.
>>>>Please remember that I will only start to make your item after payment has been received. It will then take me up to 7 days before your item is dispatched.
>>>> I use Royal Mail to ship all of my orders for UK orders I use First Class mail and for overseas I use airmail.
>>>>ESTIMATED SHIPPING TIMES
UK 3-7 working days
Europe 10-20 working days
Other countries 15-30 days
Again if you need the item to be delivered quickly please be in touch and we can discuss other shipping alternatives which may incur a further charge.
>>>> Please note that all orders will be shipped to the SHIPPING ADDRESS supplied through your Etsy order. Please check this address before placing your order. Unfortunately I cannot be responsible for packages being shipped to the wrong address. It is your responsibility to check that you have supplied the correct address.
I try my best to fulfill these estimates however please note that at certain times of year such as Christmas this may not be possible. If you need your item shipped faster contact me for priority shipping but this may incur an additional charge. Please note that any delays due to customs or with the postal service are out of my control and unfortunately I will not be able to solve delivery delay cases before a period of 30 days.
>>>> Customs and duties fees are the responsibility of the buyer. Any delays due to the postal service or customs are out of our control.
>>>>Please remember that I will only start to make your item after payment has been received. It will then take me up to 7 days before your item is dispatched.
>>>> I use Royal Mail to ship all of my orders for UK orders I use First Class mail and for overseas I use airmail.
>>>>ESTIMATED SHIPPING TIMES
UK 3-7 working days
Europe 10-20 working days
Other countries 15-30 days
Again if you need the item to be delivered quickly please be in touch and we can discuss other shipping alternatives which may incur a further charge.
>>>> Please note that all orders will be shipped to the SHIPPING ADDRESS supplied through your Etsy order. Please check this address before placing your order. Unfortunately I cannot be responsible for packages being shipped to the wrong address. It is your responsibility to check that you have supplied the correct address.
I try my best to fulfill these estimates however please note that at certain times of year such as Christmas this may not be possible. If you need your item shipped faster contact me for priority shipping but this may incur an additional charge. Please note that any delays due to customs or with the postal service are out of my control and unfortunately I will not be able to solve delivery delay cases before a period of 30 days.
>>>> Customs and duties fees are the responsibility of the buyer. Any delays due to the postal service or customs are out of our control.
Additional policies and FAQs
I hope that you enjoy your jewellery if you have any problems or comments please contact me so that I can give you the best shopping experience I can.
Please note that jewellery naturally tarnishes and I provide an information leaflet with each purchase about how to manage this.
If you would like to stock my items wholesale please contact me on becicallow [!at] outlook.com equally I am available for custom orders and collaborations so just get in contact and we can discuss.
Finally enjoy your brand new jewellery !!
Please note that jewellery naturally tarnishes and I provide an information leaflet with each purchase about how to manage this.
If you would like to stock my items wholesale please contact me on becicallow [!at] outlook.com equally I am available for custom orders and collaborations so just get in contact and we can discuss.
Finally enjoy your brand new jewellery !!